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- Tasks: Support library users with information access and deliver engaging workshops.
- Company: Join Derby College Group's dynamic Libraries team.
- Benefits: Enjoy 34 days holiday, pension contributions, and discounts on services.
- Other info: Inclusive workplace committed to diversity and continuous development opportunities.
- Why this job: Make a difference in students' learning experiences while developing your skills.
- Qualifications: Level 2 in Maths and English required; customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Derby College Group (DCG) are recruiting a part time Information Resource Technologist to join our Libraries team. This is a great opportunity to provide an excellent customer experience to library users, including students and staff. This role will be based at the Roundhouse and Broomfield with the requirement to work at the other sites (Joseph Wright Centre and Ilkeston) on occasion and during initial training.
In this varied and rewarding role, you will work closely with our dedicated team of Information Resource Technologists to deliver high-quality support to both students and staff. You will help students access appropriate information sources, staff the enquiry counter, provide basic IT support, and deliver workshops and training sessions on library services. You will also work in partnership with curriculum staff to ensure that library resources effectively support teaching and learning across the College.
A Level 2 qualification in Administration or Customer Service would be desirable; however, if you do not currently hold this, the College can support you to achieve it. It is essential that you hold Level 2 qualifications in both Maths and English.
34 days holiday pro rata (inclusive of 8 bank holidays and 6 closure days where these occur).
- Membership of the Local Government Pension Scheme with a 19.9% employer contribution.
- Discount at our Ofsted rated Outstanding onsite Little Explorers Nursery.
- TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard.
- Discounts on East Midlands Railway Annual Season Tickets.
- Microsoft Office for FREE with 1TB of OneDrive cloud storage.
- Discount on treatments at SENSI our onsite salon at the Roundhouse.
- Flint Bishop Solicitors free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services.
- Continuous development and progression opportunities.
- Free eye tests with Specsavers.
- Employee Assistance Programme.
- Cycle to Work Scheme.
Equity, Diversity and Inclusion: We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process.
DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is also completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children.
If you require visa sponsorship: Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Training Technologist in Nottingham employer: Derby College
Contact Detail:
Derby College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Technologist in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Derby College Group's values like equity and collaboration. This will help you connect with the interviewers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate how your skills align with the role of Information Resource Technologist.
✨Tip Number 3
Show off your customer service skills! Since this role involves providing support to library users, think of examples from your past experiences where you delivered excellent service. Be ready to share these during your interview!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Derby College Group team!
We think you need these skills to ace Training Technologist in Nottingham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role involves and how your skills align with it. This will help us see why you're a great fit!
Showcase Your Customer Service Skills: Since this role is all about providing an excellent customer experience, highlight any relevant experience you have in customer service. Share specific examples of how you've helped others, whether it's in a library or another setting.
Be Clear and Concise: When filling out the application, keep your answers clear and to the point. We appreciate straightforward responses that get straight to the heart of your experience and qualifications. Avoid fluff – we want to know the real you!
Apply Through Our Website: Remember, we don’t accept CVs, so make sure to apply through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Derby College
✨Know Your Role
Before the interview, make sure you understand the specifics of the Training Technologist position. Familiarise yourself with the responsibilities like providing IT support and delivering workshops. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer experience, think of examples from your past where you've successfully assisted customers or resolved issues. Be ready to discuss how you can apply those skills in a library setting, especially when working with students and staff.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, how would you handle a student struggling to find resources? Practising these types of questions can help you articulate your thought process clearly during the interview.
✨Emphasise Teamwork and Collaboration
This role requires working closely with a team, so be prepared to discuss your experiences in collaborative environments. Highlight any past projects where you worked with others to achieve a common goal, as this will demonstrate your ability to fit into their team culture.