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- Tasks: Support library users with information access and deliver engaging workshops.
- Company: Join Derby College Group, a supportive and innovative educational environment.
- Benefits: Enjoy 34 days holiday pro rata and opportunities for professional development.
- Other info: Flexible part-time role with a friendly team and growth potential.
- Why this job: Make a difference in students' learning experiences while developing your skills.
- Qualifications: Level 2 in Maths and English required; customer service experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Derby College Group (DCG) are recruiting a part time Information Resource Technologist to join our Libraries team. This is a great opportunity to provide an excellent customer experience to library users, including students and staff. This role will be based at the Roundhouse and Broomfield with the requirement to work at the other sites (Joseph Wright Centre and Ilkeston) on occasion and during initial training.
In this varied and rewarding role, you will work closely with our dedicated team of Information Resource Technologists to deliver high-quality support to both students and staff. You will help students access appropriate information sources, staff the enquiry counter, provide basic IT support, and deliver workshops and training sessions on library services. You will also work in partnership with curriculum staff to ensure that library resources effectively support teaching and learning across the College.
A Level 2 qualification in Administration or Customer Service would be desirable; however, if you do not currently hold this, the College can support you to achieve it. It is essential that you hold Level 2 qualifications in both Maths and English.
34 days holiday pro rata (inclusive of 8).
Technologist I in Nottingham employer: Derby College
Contact Detail:
Derby College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technologist I in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Derby College Group's values like kindness and collaboration. This will help you connect with the interviewers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate how your skills align with the role of Information Resource Technologist.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you provided excellent support or resolved issues. This is key for the role, so make sure to highlight these during your chat.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your interest and helps you figure out if this is the right place for you. And remember, apply through our website for a smoother process!
We think you need these skills to ace Technologist I in Nottingham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what we're looking for, so highlight those relevant bits in your application!
Show Your Passion for Customer Service: Since this role is all about providing an excellent customer experience, let us know why you love helping others. Share any past experiences where you've gone above and beyond for customers or students.
Be Clear and Concise: When you're writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff about your qualifications and experiences.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Derby College
✨Know Your Role
Make sure you understand the specifics of the Technologist I position. Familiarise yourself with the responsibilities like providing IT support and delivering workshops. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with library users, be prepared to discuss your customer service experience. Think of examples where you've gone above and beyond to help someone, as this will demonstrate your commitment to providing an excellent customer experience.
✨Prepare for Practical Scenarios
You might be asked how you would handle specific situations, such as assisting a student with a tech issue or managing a busy enquiry counter. Practise these scenarios beforehand so you can respond clearly and effectively during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the library resources support teaching. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.