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- Tasks: Support library users with information access and deliver engaging workshops.
- Company: Join Derby College Group, a leader in education and innovation.
- Benefits: Enjoy 34 days holiday, pension contributions, and discounts on services.
- Other info: Inclusive workplace with growth opportunities and a commitment to diversity.
- Why this job: Make a difference in students' lives while developing your skills.
- Qualifications: Level 2 in Maths and English required; customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Derby College Group (DCG) are recruiting a part time Information Resource Technologist to join our Libraries team. This is a great opportunity to provide an excellent customer experience to library users, including students and staff. This role will be based at the Roundhouse and Broomfield with the requirement to work at the other sites (Joseph Wright Centre and Ilkeston) on occasion and during initial training.
In this varied and rewarding role, you will work closely with our dedicated team of Information Resource Technologists to deliver high-quality support to both students and staff. You will help students access appropriate information sources, staff the enquiry counter, provide basic IT support, and deliver workshops and training sessions on library services. You will also work in partnership with curriculum staff to ensure that library resources effectively support teaching and learning across the College.
A Level 2 qualification in Administration or Customer Service would be desirable; however, if you do not currently hold this, the College can support you to achieve it. It is essential that you hold Level 2 qualifications in both Maths and English.
Benefits include:
- 34 days holiday pro rata (inclusive of 8 bank holidays and 6 closure days where these occur)
- Membership of the Local Government Pension Scheme with a 19.9% employer contribution
- Discount at our Ofsted rated Outstanding onsite Little Explorers Nursery
- TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard
- Discounts on East Midlands Railway Annual Season Tickets
- Microsoft Office for FREE with 1TB of OneDrive cloud storage
- Discount on treatments at SENSI our onsite salon at the Roundhouse
- Flint Bishop Solicitors free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services
- Continuous development and progression opportunities
- Free eye tests with Specsavers
- Employee Assistance Programme
- Cycle to Work Scheme
Equity, Diversity and Inclusion: We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process.
DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is also completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children.
If you require visa sponsorship: Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Technologist in Nottingham employer: Derby College
Contact Detail:
Derby College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technologist in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Derby College Group's website and social media. Understanding their values like kindness and collaboration will help you connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can enhance the customer experience in the library.
✨Tip Number 3
Show off your skills! Be ready to share specific examples of how you've provided excellent support in previous roles. Whether it’s helping students or delivering workshops, real-life stories will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your genuine interest and helps you figure out if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Technologist in Nottingham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your skills align with what we're looking for.
Showcase Your Customer Service Skills: Since this role is all about providing an excellent customer experience, highlight any relevant experience you have in customer service. We love seeing examples of how you've helped others in previous roles!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Derby College
✨Know Your Role
Before the interview, make sure you thoroughly understand the role of an Information Resource Technologist. Familiarise yourself with the responsibilities mentioned in the job description, such as providing IT support and delivering workshops. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer experience, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to assist someone, as this will demonstrate your commitment to helping library users.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle various situations. For instance, think about how you would assist a student struggling to find resources or how you would manage a busy enquiry counter during peak times.
✨Emphasise Collaboration
Collaboration is key in this role, so be ready to talk about your experience working in teams. Highlight any partnerships you've had with colleagues or curriculum staff to enhance library services, as this will show that you value teamwork and can contribute positively to their dedicated team.