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For Companies At a Glance
- Tasks: Support library users with information, IT help, and training workshops.
- Company: Join Derby College Group, a vibrant educational institution focused on student success.
- Benefits: Enjoy 34 days holiday, pension contributions, discounts, and continuous development opportunities.
- Why this job: Be part of a diverse team making a real impact on students' learning experiences.
- Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
- Other info: This role involves working across multiple campuses in Derby.
The predicted salary is between 20000 - 27000 £ per year.
Derby College Group (DCG) are recruiting an Information Resource Technologist to join our Libraries team. This is a great opportunity to provide an excellent customer experience to library users, including students and staff. This role will be predominantly based at The Joseph Wright campus, with the requirement to work at the other sites (Ilkeston, Roundhouse and Broomfield Hall) as required.
In this role you’ll work alongside our brilliant team of Information Resource Technologists to offer a wide range of support. You’ll guide students to appropriate information sources, operate the enquiry counter, provide basic IT support and deliver workshops and training on library services. You’ll also collaborate with curriculum staff to ensure that library resources meet curriculum needs.
The Benefits
- Salary of £23,557 per annum
- 34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur)
- Membership of the Local Government Pension Scheme with a 20.5% employer contribution
- Discount at our Ofsted rated Outstanding onsite Little Explorers Nursery
- TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard
- Discounts on East Midlands Railway Annual Season Tickets
- Microsoft Office for FREE with 1TB of OneDrive cloud storage
- Discount on treatments at SENSI our onsite salon at the Roundhouse
- Flint Bishop Solicitors free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services
- Continuous development and progression opportunities
- Free eye tests with Specsavers
- Employee Assistance Programme
- Cycle to Work Scheme
Equity, Diversity and Inclusion
We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process.
Safeguarding statement
DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is also completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children.
If you require visa sponsorship
Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Recruitment Agencies
We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.
For a full explanation of the roles and responsibilities and the person specification, please click on the Apply link below.
Information Resource Technologist in Derby employer: Derby College
Contact Detail:
Derby College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Resource Technologist in Derby
✨Tip Number 1
Familiarise yourself with the library services and resources offered at Derby College Group. Understanding the specific needs of students and staff will help you demonstrate your ability to provide excellent customer service during the interview.
✨Tip Number 2
Prepare to discuss your experience with IT support and training. Highlight any previous roles where you've assisted users with technology, as this will be crucial for the Information Resource Technologist position.
✨Tip Number 3
Show your enthusiasm for collaboration by thinking of examples where you've worked with others to meet shared goals. This role involves working closely with curriculum staff, so being able to illustrate your teamwork skills will set you apart.
✨Tip Number 4
Research current trends in library services and information technology. Being knowledgeable about innovations in the field will not only impress your interviewers but also show that you're proactive and committed to continuous development.
We think you need these skills to ace Information Resource Technologist in Derby
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Information Resource Technologist position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills and experiences. Focus on customer service, IT support, and any experience in library services or educational environments, as these are key aspects of the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how you have provided excellent customer service or supported users in previous roles, and explain why you want to work at Derby College Group.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Derby College
✨Know Your Role
Familiarise yourself with the responsibilities of an Information Resource Technologist. Understand how you will support library users and collaborate with curriculum staff. This knowledge will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Customer Service Skills
Since this position involves providing excellent customer experience, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've helped others, resolved issues, or improved user satisfaction in past roles.
✨Prepare for IT Support Questions
As basic IT support is part of the job, brush up on common IT issues that library users might face. Be ready to explain how you would assist someone struggling with technology, showcasing your problem-solving skills and patience.
✨Emphasise Collaboration
Collaboration with curriculum staff is key in this role. Think of examples where you've worked as part of a team to achieve a goal. Highlight your ability to communicate effectively and adapt to different working styles.
