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- Tasks: Support library users with information access and deliver engaging workshops.
- Company: Join Derby College Group's dynamic Libraries team.
- Benefits: Enjoy 34 days holiday, pension scheme, and discounts on travel and services.
- Other info: Inclusive workplace committed to diversity and continuous development opportunities.
- Why this job: Make a difference in students' learning experiences while developing your skills.
- Qualifications: Level 2 in Maths and English required; customer service experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Derby College Group (DCG) are recruiting a part time Information Resource Technologist to join our Libraries team. This is a great opportunity to provide an excellent customer experience to library users, including students and staff. This role will be based at the Roundhouse and Broomfield with the requirement to work at the other sites (Joseph Wright Centre and Ilkeston) on occasion and during initial training.
In this varied and rewarding role, you will work closely with our dedicated team of Information Resource Technologists to deliver high-quality support to both students and staff. You will help students access appropriate information sources, staff the enquiry counter, provide basic IT support, and deliver workshops and training sessions on library services. You will also work in partnership with curriculum staff to ensure that library resources effectively support teaching and learning across the College.
A Level 2 qualification in Administration or Customer Service would be desirable; however, if you do not currently hold this, the College can support you to achieve it. It is essential that you hold Level 2 qualifications in both Maths and English.
34 days holiday pro rata (inclusive of 8 bank holidays and 6 closure days where these occur).
- Membership of the Local Government Pension Scheme with a 19.9% employer contribution.
- Discount at our Ofsted rated Outstanding onsite Little Explorers Nursery.
- TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard.
- Discounts on East Midlands Railway Annual Season Tickets.
- Microsoft Office for FREE with 1TB of OneDrive cloud storage.
- Discount on treatments at SENSI our onsite salon at the Roundhouse.
- Flint Bishop Solicitors free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services.
- Continuous development and progression opportunities.
- Free eye tests with Specsavers.
- Employee Assistance Programme.
- Cycle to Work Scheme.
Equity, Diversity and Inclusion: We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process.
DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is also completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children.
If you require visa sponsorship: Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Training Technologist in Derby employer: Derby College
Contact Detail:
Derby College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Technologist in Derby
✨Tip Number 1
Get to know the company culture! Before your interview, check out Derby College Group's values like equity and collaboration. This will help you connect with the interviewers and show that you’re a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves providing support to library users, think of examples from your past experiences where you’ve gone above and beyond to help someone. We want to hear those stories!
✨Tip Number 3
Prepare some questions! Show your interest in the role by asking about the training sessions or workshops you’ll be delivering. This not only demonstrates your enthusiasm but also helps you gauge if the job is right for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Derby College Group team. Don’t miss out on this opportunity!
We think you need these skills to ace Training Technologist in Derby
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see that you understand what the role of a Training Technologist involves and how your skills align with it.
Showcase Your Customer Service Skills: Since this role is all about providing an excellent customer experience, highlight any relevant experience you have in customer service. We love seeing examples of how you've helped others in previous roles!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Derby College
✨Know Your Role
Before the interview, make sure you thoroughly understand the role of a Training Technologist. Familiarise yourself with the responsibilities mentioned in the job description, such as providing IT support and delivering workshops. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves providing an excellent customer experience, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to assist someone, as this will demonstrate your commitment to helping library users.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, like assisting a student with IT issues or managing a busy enquiry counter. Practise your responses to these types of questions to show that you can think on your feet and provide effective solutions.
✨Emphasise Your Teamwork Skills
Collaboration is key in this role, so be ready to discuss how you’ve worked effectively within a team in the past. Highlight any experiences where you partnered with others to achieve a common goal, especially in educational or library settings, as this will resonate well with the interviewers.