At a Glance
- Tasks: Support library users with information access and deliver engaging workshops.
- Company: Join Derby College Group, a leader in education and innovation.
- Benefits: Enjoy 34 days holiday, pension contributions, and discounts on services.
- Other info: Inclusive workplace with growth opportunities and a commitment to diversity.
- Why this job: Make a difference in students' lives while developing your skills.
- Qualifications: Level 2 in Maths and English required; customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Derby College Group (DCG) are recruiting a part time Information Resource Technologist to join our Libraries team. This is a great opportunity to provide an excellent customer experience to library users, including students and staff. This role will be based at the Roundhouse and Broomfield with the requirement to work at the other sites (Joseph Wright Centre and Ilkeston) on occasion and during initial training.
In this varied and rewarding role, you will work closely with our dedicated team of Information Resource Technologists to deliver high-quality support to both students and staff. You will help students access appropriate information sources, staff the enquiry counter, provide basic IT support, and deliver workshops and training sessions on library services. You will also work in partnership with curriculum staff to ensure that library resources effectively support teaching and learning across the College.
A Level 2 qualification in Administration or Customer Service would be desirable; however, if you do not currently hold this, the College can support you to achieve it. It is essential that you hold Level 2 qualifications in both Maths and English.
- 34 days holiday pro rata (inclusive of 8 bank holidays and 6 closure days where these occur)
- Membership of the Local Government Pension Scheme with a 19.9% employer contribution
- Discount at our Ofsted rated Outstanding onsite Little Explorers Nursery
- TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard
- Discounts on East Midlands Railway Annual Season Tickets
- Microsoft Office for FREE with 1TB of OneDrive cloud storage
- Discount on treatments at SENSI our onsite salon at the Roundhouse
- Flint Bishop Solicitors free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services
- Continuous development and progression opportunities
- Free eye tests with Specsavers
- Employee Assistance Programme
- Cycle to Work Scheme
Equity, Diversity and Inclusion: We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process.
DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is also completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children.
If you require visa sponsorship: Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Technologist in Derby employer: Derby College
Contact Detail:
Derby College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technologist in Derby
✨Tip Number 1
Get to know the company! Research Derby College Group and their values. When you understand their commitment to equity, diversity, and inclusion, you can tailor your conversations to show how you align with their mission.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and prepare your answers. Think about how your skills in customer service and IT support can shine in this role.
✨Tip Number 3
Show your enthusiasm! During the interview, express your passion for helping students and staff access information. Let them see that you’re excited about the opportunity to contribute to their library team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Derby College Group family.
We think you need these skills to ace Technologist in Derby
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see that you understand what the role of an Information Resource Technologist involves and how you can contribute to our team.
Showcase Your Customer Service Skills: Since this role is all about providing excellent customer experience, highlight any relevant experience you have in customer service. We love seeing examples of how you've helped others in previous roles!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Derby College
✨Know Your Role
Before the interview, make sure you understand the responsibilities of an Information Resource Technologist. Familiarise yourself with how you can enhance the customer experience for library users and think about examples from your past that demonstrate your ability to provide excellent support.
✨Showcase Your Skills
Highlight your qualifications in Maths and English, as well as any relevant experience in customer service or administration. Be ready to discuss how these skills will help you assist students and staff effectively, especially when staffing the enquiry counter or delivering workshops.
✨Emphasise Collaboration
Since this role involves working closely with curriculum staff, be prepared to talk about your teamwork experiences. Share specific instances where you collaborated with others to achieve a common goal, particularly in educational settings or customer service environments.
✨Demonstrate Your Commitment to Inclusion
DCG values equity, diversity, and inclusion, so it’s important to express your understanding and commitment to these principles. Think of examples where you've contributed to an inclusive environment, whether in previous jobs or during your studies.