Communication Support Worker
Communication Support Worker

Communication Support Worker

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Deaf students with communication using various methods and participate in community events.
  • Company: Join a well-established team dedicated to providing communication support for the Deaf community.
  • Benefits: Enjoy 34 days holiday, pension contributions, discounts, and continuous development opportunities.
  • Why this job: Make a real impact while working in a supportive, inclusive environment that values diversity.
  • Qualifications: Must have BSL Level 2 or above and knowledge of the Equality Act 2010.
  • Other info: This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act.

The predicted salary is between 24000 - 36000 £ per year.

Optimistic – Equity – Kindness – Innovation – Collaboration

Applicants must have British Sign Language (BSL) Level 2 minimum.

We are recruiting for a communication Support Worker to join our Deaf Access Team based at our. The team is well-established and comprises highly skilled and experienced Communication Support Workers and Sign Language Interpreters who provide communication support to Deaf students within the College and local community. We also operate a communication support agency providing communication support to Deaf people in Derby and the surrounding areas.

The Opportunity

This role is very varied, and you’ll be working with a wide range of D/deaf students using the full range of communication methods, including additional ad‑hoc events to get involved with throughout the year, such as open evenings and work placements and promoting Deaf Awareness Week to DCG colleagues.

About You

To excel in this role, you’ll be a people person who enjoys working with a range of people and building rapport quickly. You’ll be joining a supportive, friendly team of CSWs who will encourage you to develop your communication and professional skills. You’ll be qualified to Level 2 or above in BSL and have knowledge of the Equality Act 2010.

The Benefits

  • 34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur) pro rata
  • Membership of the Local Government Pension Scheme with a 20.5% employer contribution
  • Discount at our Ofsted rated ‘Outstanding’ onsite Little Explorers Nursery
  • TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard
  • Discounts on East Midlands Railway Annual Season Tickets
  • Microsoft Office for FREE with 1TB of OneDrive cloud storage
  • Discount on treatments at SENSI our onsite salon at the Roundhouse
  • Flint Bishop Solicitors – free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services
  • Continuous development and progression opportunities
  • Free eye tests with Specsavers
  • Employee Assistance Programme
  • Cycle to Work Scheme

Diversity, Inclusion and Belonging

We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro‑divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process.

If you have any questions about the recruitment process, reasonable adjustments, or about the role, please contact us at hrrecruitment@derby-college.ac.uk.

Safeguarding statement

DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children.

If you require visa sponsorship

Please note that as salary is agreed upon appointment and is based on your skills, experience and qualifications, this role may be ineligible for sponsorship under the UK Visas & Immigration points‑based immigration system. Please consult the Home Office website for further information, and to establish if you would be eligible to obtain a valid visa via another route.

Recruitment Agencies

We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.

Job Description

Apply Now

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Communication Support Worker employer: Derby College

Join our Deaf Access Team as a Communication Support Worker and become part of a supportive, innovative environment that values equity and kindness. With extensive benefits including 34 days of holiday, a generous pension scheme, and continuous professional development opportunities, you'll thrive in a culture that promotes diversity and inclusion while making a meaningful impact in the lives of D/deaf students in Derby and the surrounding areas.
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Contact Detail:

Derby College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Communication Support Worker

✨Tip Number 1

Familiarise yourself with the specific communication methods used by D/deaf students. Understanding their needs and preferences will help you connect better during interviews and demonstrate your commitment to providing effective support.

✨Tip Number 2

Network with current Communication Support Workers or Sign Language Interpreters in the field. Engaging with professionals can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.

✨Tip Number 3

Showcase your passion for inclusivity and diversity in your conversations. Highlighting your understanding of the Equality Act 2010 and how it relates to your work can set you apart as a candidate who truly values these principles.

✨Tip Number 4

Be proactive in seeking out opportunities to volunteer or participate in events related to Deaf awareness. This not only enhances your experience but also demonstrates your dedication to the community, making you a more attractive candidate.

We think you need these skills to ace Communication Support Worker

British Sign Language (BSL) Level 2 or above
Excellent Communication Skills
Empathy and Kindness
Ability to Build Rapport
Knowledge of the Equality Act 2010
Collaboration Skills
Adaptability to Different Communication Methods
Organisational Skills
Event Coordination
Understanding of Deaf Culture
Problem-Solving Skills
Commitment to Diversity and Inclusion
Safeguarding Awareness

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Communication Support Worker. Pay special attention to the need for British Sign Language (BSL) Level 2 and knowledge of the Equality Act 2010.

Tailor Your CV: Make sure your CV highlights relevant experience, particularly any work with D/deaf individuals or in educational settings. Emphasise your BSL qualifications and any other communication skills that align with the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting D/deaf students and your ability to build rapport. Mention specific experiences that demonstrate your kindness, optimism, and collaborative spirit.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Derby College

✨Showcase Your BSL Skills

Since a minimum of Level 2 British Sign Language is required, be prepared to demonstrate your signing skills during the interview. Practise common phrases and scenarios you might encounter while working with D/deaf students.

✨Emphasise Your People Skills

This role requires building rapport quickly with a diverse range of individuals. Share examples from your past experiences where you've successfully connected with others, especially in challenging situations.

✨Understand the Equality Act 2010

Familiarise yourself with the key points of the Equality Act 2010, as it’s essential for this role. Be ready to discuss how you would apply these principles in your work to support D/deaf students effectively.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and communication strategies. Think about potential challenges you might face in the role and how you would address them, particularly in a classroom or community setting.

Communication Support Worker
Derby College

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