Contact Centre Operator

An exciting opportunity has arisen to join our Student Services team as a Contact Centre Operator at our incredible Roundhouse campus. The Opportunity This role is vital to the College and the students that we support. You will be providing information, advice and guidance on college services and products, and full training will be provided. You will be working in a fast-paced and customer focussed environment, providing a high-quality service to a diverse range of enquirers using a range of communication mechanisms including email, telephone, and web enquiries. About you If you have experience working in a college environment or a contact centre, that\’s fantastic! If not, that\’s perfectly fine too. If you possess the essential skills and passion to excel in this role, we will provide the necessary training for everything else. The Benefits 34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur) Membership of the Local Government Pension Scheme with a 20.5% employer contribution Discount at our Ofsted rated Outstanding onsite Little Explorers Nursery TOTUM discount card (aka NUS/Student Discount Card) / discou…