Streetpride Service Manager - Waste Collection

We are looking to recruit a hardworking, enthusiastic, self‑motivated and proactive individual to fulfil the role of Streetpride Service Manager within the waste collection service. The service is a front‑line service, responsible for the collection of a variety of waste streams at every domestic property across Derby. Our current waste streams are mixed residual waste, dry recycling, and an opt-in garden waste scheme. The service employs over 155 staff to carry out this work, divided into multiple teams with a number of Team Leaders carrying out line management responsibilities.

There has never been a more exciting time to join our Waste Services team. As local authority waste services continue to evolve, Derby City Council is at the forefront of delivering one of the biggest changes to household waste collections in recent years. As part of the Simpler Recycling reforms, we have successfully introduced a weekly food waste collection service and are continuing to develop and optimise the service to ensure it delivers excellent outcomes for residents and value for money.

Your role is a leadership position within a busy operational environment, and will require you to have a high level of problem solving, decision making and interpersonal skills. Within the operational services we deliver, there is also the need to comply with health and safety and Council policies. This includes monitoring of attendance, performance and the continual improvement of our health and safety practices and procedures. This may include frequently adapting to changes in legal legislation and internal Council procedures.

The successful applicant will work alongside another Streetpride Service Manager who will be responsible for overseeing the mixed residual and dry recycling waste streams. The two Service Managers will work together and provide cover for each other during periods of absence. Our depot is based on Stores Road in Derby.

What We Offer:

• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays
• Local Government Pension Scheme
• Team Derby Rewards – retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programme, Wellbeing Calendar and Support
• Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
• Support for colleagues who are carers

In the role of Streetpride Service Manager, here’s an example of what you’ll be doing to make an impact:

• Providing visible and inspirational leadership to operational teams.
• Delivering measurable improvements in service performance and customer experience.
• Embedding a culture of continuous improvement and innovation.
• Developing talented people and creating high‑performing teams.
• Ensuring services are safe, compliant and resilient.
• Leading transformational change that delivers lasting benefits for residents and the organisation.

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview or onboarding process and we’ll do all we can to help.