The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job title Relief Milestone House Officers Job reference 000012280 Date posted 21/06/2026 Application closing date 19/07/2026 Working Pattern Blank Salary Grade 5 £28,598 to £31,022 (pro rata) per year Contractual hours Blank Basis Blank Job category/type Housing Attachments Blank Job description
Organisation: Derby Homes
Hours: Varied
Contract type: Relief
Location: Milestone House
Are you looking for a new role that will give you variety and a sense of achievement?
We are looking for Relief Officers at Milestone House, the emergency accommodation for Homeless People.
You will be part of a staff team that cover shifts over a 7-day period from 8am – 8pm, who provide support and advice to some of the most vulnerable individuals in the city who find themselves homeless. You will maintain a high-quality customer service focus in all aspects of the role ensuring that appropriate needs, risk assessments and support plans are completed and reviewed within the procedural time frames.
The role will involve you taking part in providing training, guidance and support on day-to-day activities that develop skills and abilities for independent living which promote positive engagement and progression towards resettlement and move on.
You will need experience of working with vulnerable customer groups and an understanding of the support available to homeless people. Above all, you will have empathy with this customer group along with a passion and determination to go the extra mile.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Person specification
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proud to have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders.
We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.
We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.
Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.
The closing date for this vacancy is Sunday 19 th July 2026 at midnight. Any application forms received after the closing date will not be accepted.
If you have been selected for interview you will hear from us prior to the interview date. Interviewsare to be held the week commencing 3 rd August 2026.
