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- Tasks: Help increase housing supply and prevent homelessness in Derby.
- Company: Join Derby Homes, known for excellent services and a supportive work environment.
- Benefits: Enjoy flexible working, a local government pension, health initiatives, and green travel options.
- Why this job: Make a real impact in the community while working in a diverse and inclusive team.
- Qualifications: Strong negotiation and interpersonal skills are essential; enthusiasm for customer service is a must.
- Other info: Home-based roles available; we welcome applications from all backgrounds.
The predicted salary is between 22711 - 32654 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job title Private Rented Sector caseworker Job reference 000011240 Date posted 01/07/2025 Application closing date 13/07/2025 Working Pattern Full time Salary Scale 5/6 £27,711 – £32,654 Contractual hours Blank Basis Blank Job category/type Housing Attachments Blank Job description
Organisation: Derby Homes
Hours: 37 hours per week
Contract type: Permanent
Location: Housing Options, Council House, Derby
TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE “APPLY ONLINE” LINK.
You will be part of our Private Rented Sector Access Team working to increase housing supply in Derby. Our role is to prevent homelessness and make it easier for people living in the city to access good quality, well managed affordable private rented housing.
Working proactively with landlords, agents, and tenants you will need to have excellent negotiation and interpersonal skills. Your key role will be to increase the number of private sector homes available to those in housing need. You will also work in partnership with tenants and landlords to sustain tenancies and look at innovative ways to prevent evictions from private sector housing.
We are looking for a positive and enthusiastic team player who is committed to delivering a high-quality customer service.
If you would like any further information about this role, please contact Susie Topliff on 01332 640127
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form
Remember to align your personal statement to the essential criteria in the Person Specification.
Job description
Person specification
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proudto have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders.
We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.
We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.
Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.
If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK – 18001 01332 640 844) or at recruitmentteam@derby.gov.uk . https://www.derby.gov.uk/signing-service/
The closing date for this vacancy is 13 th July 2025 at midnight. Any application forms received after the closing date will not be accepted.
If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held week commencing 21 st July 2025.
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Private Rented Sector caseworker employer: Derby City Council
Contact Detail:
Derby City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Rented Sector caseworker
✨Tip Number 1
Familiarise yourself with the local housing market in Derby. Understanding the challenges tenants face and the needs of landlords will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with professionals in the housing sector, such as landlords and agents. Building these connections can provide you with insights and potentially valuable references when applying for the role.
✨Tip Number 3
Prepare to showcase your negotiation and interpersonal skills through examples from your past experiences. Think of specific situations where you successfully resolved conflicts or facilitated agreements.
✨Tip Number 4
Research Derby Homes' initiatives and values, especially their commitment to diversity and inclusion. Being able to align your personal values with theirs can make a strong impression during the interview.
We think you need these skills to ace Private Rented Sector caseworker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Private Rented Sector caseworker. Tailor your application to highlight relevant experience and skills that align with the role.
Align Your Personal Statement: Make sure your personal statement directly addresses the essential criteria outlined in the Person Specification. Use specific examples from your past experiences to demonstrate how you meet these criteria.
Highlight Negotiation Skills: Since the role requires excellent negotiation and interpersonal skills, provide examples in your CV or personal statement that showcase your ability to work effectively with landlords, agents, and tenants.
Follow Application Guidelines: Before submitting your application, carefully read the guidelines provided for filling in the application form. Ensure all sections are completed accurately and that you have included any required supporting documents.
How to prepare for a job interview at Derby City Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Private Rented Sector caseworker. Be prepared to discuss how your skills and experiences align with their goals, particularly in preventing homelessness and working with landlords and tenants.
✨Showcase Your Negotiation Skills
Since the role requires excellent negotiation and interpersonal skills, think of specific examples from your past experiences where you successfully negotiated outcomes or resolved conflicts. This will demonstrate your capability to handle the challenges of the position.
✨Emphasise Customer Service
Highlight your commitment to delivering high-quality customer service. Prepare to share instances where you went above and beyond for clients or customers, as this aligns with the organisation's values and mission.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the organisation. You might inquire about their strategies for increasing housing supply or how they support their team in achieving their goals.
