At a Glance
- Tasks: Provide top-notch customer service and create accurate documentation for the council.
- Company: Join a supportive council team with a focus on community service.
- Benefits: Enjoy flexible working, 27 days annual leave, and professional development opportunities.
- Other info: Embrace diversity and inclusion in a workplace that values every background.
- Why this job: Make a difference in your community while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and proficiency in Microsoft applications required.
The predicted salary is between 26403 - 27254 £ per year.
Job reference: 000012296
Date posted: 24/06/2026
Application closing date: 19/07/2026
Working pattern: Full time
Salary: £26,403 - 27,254 a year
Contract type: Permanent
Hours: 37 hours a week
Location: Council House/Hybrid Working
Responsibilities
- Provide excellent customer service and produce accurate documentation using the council's recording systems.
- Communicate effectively with a wide range of service-users from senior managers, elected members to members of the public.
- Work under pressure with competing deadlines.
- Work as part of a team, demonstrating calm, empathy and support.
Qualifications & Skills
- Demonstrable ability to communicate effectively with a wide-range of service-users from senior managers, elected members to members of the public.
- Good working knowledge of Microsoft applications, including Outlook, Word and Excel, and local authority document management systems.
- Appreciation and working knowledge of and commitment to maintaining confidentiality and data protection.
- Able to work as part of a team, calm, empathetic and supportive.
Benefits
- Flexible work/life balance scheme (depending on your role).
- Hybrid working (depending on your role).
- Modern office environment (depending on your job location).
- Continued professional development opportunities & career conversations.
- 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract).
- Local Government Pension Scheme (depending on contract).
- Team Derby Rewards - retail and leisure discounts.
- Tusker Car Benefit Scheme.
- Cycle2Work Scheme & free cycle training.
- Employee Assistance Programmes & Support.
- Access to Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and the Black, Asian & Minority Ethnic Employee Support Network.
- Support for colleagues who are carers.
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We are a Disability Confident Leader and offer a guaranteed interview scheme for disabled people who meet the essential requirements.
Licensing Officer employer: Derby City Council
As a Licensing Officer with our council, you will thrive in a supportive and inclusive work environment that prioritises employee well-being and professional growth. Enjoy the benefits of flexible working arrangements, generous annual leave, and access to various employee support networks, all while contributing to meaningful community service in a modern office setting. Join us to be part of a team that values empathy, collaboration, and diversity, making it an excellent place for your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Derby City Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Derby City Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Licensing Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Derby City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Derby City Council
✨Get to Know Public Sector Values
Before your interview with Derby City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Derby City Council.
