Front Desk & Facilities Helpdesk Operator in Leicester

Front Desk & Facilities Helpdesk Operator in Leicester

Leicester Full-Time 24000 - 28000 Β£ / year (est.) No working from home possible
Derby City Council

At a Glance

  • Tasks: Manage reception duties and support the FM helpdesk while ensuring a great customer experience.
  • Company: Join Derby City Council, a supportive organisation dedicated to community service.
  • Benefits: Enjoy 27 days annual leave, professional development opportunities, and a solid pension scheme.
  • Other info: A vibrant work environment with opportunities for growth and learning.
  • Why this job: Be the friendly face of the council and make a difference in your community.
  • Qualifications: Excellent communication skills and multitasking abilities are essential.

The predicted salary is between 24000 - 28000 Β£ per year.

Derby City Council is seeking a Help Desk Operator in East Midlands to provide professional front-of-house services at Kedleston Rd training centre. The role entails managing reception duties, supporting the FM helpdesk, and ensuring a positive customer experience.

The ideal candidate will possess excellent communication skills, multitasking abilities, and willingness to work in a front-of-house setting.

Benefits include:

  • 27 days annual leave
  • Opportunities for professional development
  • Participation in the Local Government Pension Scheme

Front Desk & Facilities Helpdesk Operator in Leicester employer: Derby City Council

Derby City Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With 27 days of annual leave and access to the Local Government Pension Scheme, employees enjoy a balanced work-life environment while contributing to meaningful community services in the East Midlands. The role of Help Desk Operator at the Kedleston Rd training centre not only provides a chance to enhance customer service skills but also fosters a collaborative atmosphere where every team member's contribution is valued.

Derby City Council

Contact Details:

Derby City Council Recruitment Team

We think you need these skills to ace Front Desk & Facilities Helpdesk Operator in Leicester

Communication Skills
Multitasking Abilities
Customer Service Skills
Reception Management
Front-of-House Experience
Problem-Solving Skills
Professionalism