Derby City Council is seeking a Call Before You Serve Officer to manage a caseload focused on preventing homelessness in the private rented sector. You’ll provide tenancy and housing advice, support landlords and tenants, and deliver mediation to avoid evictions.
The role requires knowledge of tenancy law and welfare benefits, with strong communication skills and a proactive, empathetic approach.
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Housing & Homelessness Prevention Officer (Hybrid) employer: DERBY CITY COUNCIL
Derby City Council is an exceptional employer that prioritises the well-being and development of its staff while making a significant impact on the community. With generous annual leave, flexible working arrangements, and a commitment to equality and inclusion, employees are supported in achieving a healthy work-life balance. The council also offers extensive learning and development opportunities, ensuring that every team member can grow their career in a collaborative and ambitious environment.