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- Tasks: Join a dynamic team to manage rental accounts and support tenants in paying their rent.
- Company: Derby Homes, a leading housing organisation with a strong community focus.
- Benefits: Flexible working, local government pension, health initiatives, and work-life balance.
- Why this job: Make a real difference in the community while developing your skills in financial management.
- Qualifications: GCSE grade C or higher in Maths and English; experience in rent management is a plus.
- Other info: Be part of a valued workforce with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Organisation: Derby Homes
Derby Homes manages over 12,000 properties in the City of Derby. The Income Team collects rental income to maintain and improve services delivered to tenants.
You have the exciting opportunity to be part of a successful performance driven team which is responsible for collecting rents from council tenants. The role involves managing accounts to make sure rent is paid, regularly contacting and supporting tenants to be able to pay the rent and sustain their tenancy.
You will need to have a GCSE grade C or higher in Maths and English or an equivalent qualification or work experience. Experience in managing rent accounts or providing support on personal financial budgeting would be advantageous.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Income Recovery Officer in Derby employer: Derby City Council
Contact Detail:
Derby City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Recovery Officer in Derby
✨Tip Number 1
First things first, make sure you create an account on the Derby Homes website. This is your gateway to applying for the Income Recovery Officer role, so don’t skip this step!
✨Tip Number 2
When you’re preparing for the interview, brush up on your knowledge about managing rent accounts and supporting tenants. We want to see that you understand the importance of financial budgeting in this role.
✨Tip Number 3
Don’t forget to showcase your communication skills! Regularly contacting and supporting tenants is key, so think of examples where you’ve successfully helped others in similar situations.
✨Tip Number 4
Lastly, be sure to highlight any relevant experience you have. Whether it’s through work or personal experience, showing us how you can contribute to the team will definitely give you an edge!
We think you need these skills to ace Income Recovery Officer in Derby
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. We want to see that you understand the role of an Income Recovery Officer and how your skills fit in with what Derby Homes is looking for.
Showcase Your Relevant Experience: When filling out your application, highlight any experience you have in managing rent accounts or supporting tenants with financial budgeting. We love to see how your background aligns with the responsibilities of the role!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the skills needed for the role.
Apply Through Our Website: Don’t forget to apply through the Derby Homes website! Creating an account and using the 'Apply Online' link is essential. We want to make sure your application gets to the right place, so follow the instructions carefully.
How to prepare for a job interview at Derby City Council
✨Know Your Numbers
As an Income Recovery Officer, you'll be dealing with financial matters, so brush up on your maths skills. Be prepared to discuss how you would manage rent accounts and handle budgeting issues. Familiarise yourself with common financial terms and calculations that might come up during the interview.
✨Show Your Empathy
This role involves supporting tenants, so it's crucial to demonstrate your ability to empathise with their situations. Think of examples from your past where you've helped someone through a tough financial time or provided support. This will show that you understand the importance of maintaining a good relationship with tenants.
✨Research Derby Homes
Before the interview, take some time to learn about Derby Homes and its values. Understand their mission in managing properties and collecting rents. Being able to reference specific initiatives or achievements of the organisation will show your genuine interest and commitment to being part of their team.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the challenges the Income Team faces or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
