Civil and Digital Enforcement Maintenance Officer

Civil and Digital Enforcement Maintenance Officer

Full-Time 33143 - 36363 £ / year (est.) No working from home possible
Derby City Council

At a Glance

  • Tasks: Maintain and repair enforcement technology to ensure safe streets in Derby.
  • Company: Join Derby City Council, dedicated to serving the community with over 250 services.
  • Benefits: Enjoy flexible work hours, 27 days annual leave, and professional development opportunities.
  • Other info: Inclusive workplace with support networks and career growth opportunities.
  • Why this job: Make a real difference in your community while developing your technical skills.
  • Qualifications: Practical experience in maintaining equipment and good problem-solving skills required.

The predicted salary is between 33143 - 36363 £ per year.

Salary: Grade G £33,143 - £36,363 a year

Location: Shot Tower, Derby

Hours: 37 hours a week. Monday to Friday covering between 07:30am - 23:30pm

Closing Date: 13/09/2026

Contract Type: Permanent

As a Civil and Digital Enforcement Maintenance Officer, you will be at the heart of keeping Derby’s enforcement technology and infrastructure working smoothly, helping to create safer streets and a fairer city for everyone. You will see the impact of your work every day, supporting vital civil and digital enforcement services that keep the transport network moving and protect our communities.

In this role, you will join an experienced, supportive team within a wider enforcement and highways service that values professionalism, collaboration and continuous improvement. If you enjoy problem-solving, have a practical, hands-on approach and want to develop your technical expertise, becoming a Civil and Digital Enforcement Maintenance Officer offers a clear pathway for career development, with opportunities to broaden your skills and progress within a large, forward-looking organisation.

What We Offer:

  • Flexible work/life balance scheme
  • Continued professional development opportunities & career conversations
  • 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays
  • Local Government Pension Scheme
  • Team Derby Rewards - retail and leisure discounts
  • Tusker Car Benefit Scheme
  • Cycle2Work Scheme & free cycle training
  • Employee Assistance Programme, Wellbeing Calendar and Support
  • Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
  • Support for colleagues who are carers

The Opportunity:

  • Look after the day to day running of parking and traffic enforcement equipment, such as cameras, handheld devices and other on street kit, making sure everything is working safely and correctly.
  • Respond to reports of faults, carry out basic investigations and repairs, and decide when issues need to be passed to specialist contractors or suppliers.
  • Install, test and configure new devices and software, following clear procedures so that staff can use them confidently and evidence is recorded accurately.
  • Monitor system performance and data, spotting patterns such as repeated faults or coverage gaps, and suggesting practical ways to improve reliability.
  • Keep accurate records of maintenance, inspections, replacements and upgrades so that equipment histories are clear and work can be planned in advance.
  • Work closely with enforcement teams and office staff, explaining technical issues in plain language and making sure equipment supports their work.
  • Support formal investigations or challenges by locating and checking digital evidence, and ensuring it is stored securely and can be retrieved when needed.
  • Reviewing Evidence Packs from ANPR cameras and live monitoring of enforcement cameras.

About You:

  • Practical experience of maintaining, repairing or installing equipment, machinery or similar technical kit, ideally in an outdoor or field-based role.
  • Basic knowledge of health and safety, with the ability to work safely on or near roads, at height and with tools and equipment.
  • Confident in fault-finding and problem-solving, using a logical approach to identify issues and decide on the best fix.
  • Ability to use handheld devices and basic IT systems to record work, update job details and follow instructions.
  • Good communication skills, with the ability to work professionally with colleagues, contractors and members of the public.
  • Strong organisational skills, with the ability to plan your day, manage multiple tasks and work on your own initiative as well as part of a team.
  • A flexible approach to working hours and locations across the city, including occasional work outside normal hours when required.
  • A valid driving licence (or equivalent) enabling you to travel between sites as part of your normal duties.

Important Information:

Links to the full Job Description and Person Specification are below. All employees will normally be appointed to the minimum of the grade for the job. Before you complete your application, please read our guidance on filling in your application form. Remember to align your personal statement to the essential criteria in the Person Specification.

Equality, Diversity & Inclusion:

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at recruitmentteam@derby.gov.uk.

Civil and Digital Enforcement Maintenance Officer employer: Derby City Council

Derby City Council is an excellent employer, offering a supportive work culture that values diversity and professional growth. As a Tractor Driver/Gardener, you will benefit from a generous annual leave package, a local government pension scheme, and access to exclusive discounts through Team Derby Rewards, making it a rewarding place to build your career in grounds maintenance.

Derby City Council

Contact Details:

Derby City Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Civil and Digital Enforcement Maintenance Officer

Join Construction Networks

Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!

Show Off Your Skills on Site

If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.

Utilise Construction Job Sites

Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Derby City Council, to express your interest!

Tailor Your Application for Full-Time Roles

Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Civil and Digital Enforcement Maintenance Officer at Derby City Council.

We think you need these skills to ace Civil and Digital Enforcement Maintenance Officer

Technical Maintenance
Fault-Finding
Problem-Solving
Health and Safety Knowledge
Installation and Configuration of Equipment
Data Monitoring and Analysis
Communication Skills

Some tips for your application 🫡

Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.

Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.

Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.

Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.

How to prepare for a job interview at Derby City Council

Brush Up on Technical Knowledge

For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.

Showcase Your Projects

Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.

Understand the Team Dynamics

Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.

Prepare for On-the-Spot Problem Solving

Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!