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- Tasks: Support the refuse collection service by managing sickness absence and promoting employee wellbeing.
- Company: Join Derby City Council, a dedicated team focused on community welfare and environmental management.
- Benefits: Enjoy a full-time role with a competitive salary and the chance to make a real impact.
- Why this job: Be part of a compassionate team that values health and wellbeing in the workplace.
- Qualifications: Existing Derby City Council employees or eligible agency workers can apply; compassion and HR skills are essential.
- Other info: This is a fixed-term contract for 12 months, with no parking available at the depot.
The predicted salary is between 25584 - 26409 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job title Attendance Support Officer Job reference 000011258 Date posted 03/07/2025 Application closing date 11/07/2025 Working Pattern Full time Salary Grade D, £25,584 – £26,409 a year Contractual hours Blank Basis Blank Job category/type Waste Management Attachments Blank Job description
Directorate: Place
Hours: 37 hours a week
Contract Type: Fixed Term for 12 months
Location: Stores Road Depot
WE WILL ONLY ACCEPT APPLICATIONS FROM EXISTING DERBY CITY COUNCIL EMPLOYEES. CERTAIN AGENCY WORKERS MEETING CRITERIA UNDER THE AGENCY WORKERS REGULATIONS (2010) MAY ALSO APPLY
Secondment Opportunity
We are looking to recruit an Attendance Support Officer on a fixed term contract for 12 months to work in the Waste Management section at Stores Road depot.
The aim of this new role is to support the refuse collection service in the management of sickness absence and promote the health and wellbeing of employees.
Main duties will include but are not limited to:
• To carry out, implement and monitor human resource management procedures to the Refuse teams in line with relevant policies
• To be sensitive and compassionate to individuals\’ personal circumstances
• Opening sickness absences on MiPeople
• Carrying out 3-day contact for staff on sickness absence
• Arranging and carrying out Informal Support Meetings for staff that are in the informal attendance process
• Arranging Formal Meetings for staff that are in the formal attendance process
• Preparation of casework and setting up of the appropriate attendance hearing
• Draft employee referrals to the Occupational Health Service as and when required
• Provide additional Wellbeing support to individuals as required
If you are interested in this opportunity, please demonstrate how you meet the essential criteria on the attached Person Specification, on no more than 2 sides of A4. Please email your expression of interest to Richard Brown, StreetPride Service Manager by 8am on Friday 11th July 2025.
Shortlisted candidates will be interviewed week commencing 21st July 2025.
Please note there are no car parking facilities available at Stores Road.
Links to the full Job Description and Person Specification are below.
All employees will normally be appointed to the minimum of the grade for the job.
Please be aware that where there are colleagues within the organisation who are \’at risk\’ of redundancy, requirements to redeploy to another suitable role will apply and take priority.
Please see Job Description here
Please see Person Specification here
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Attendance Support Officer employer: Derby City Council
Contact Detail:
Derby City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attendance Support Officer
✨Tip Number 1
Familiarise yourself with the specific policies and procedures related to attendance management within Derby City Council. Understanding these will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current employees in the Waste Management section or similar roles. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed sensitive situations or supported colleagues through difficult times. This will showcase your compassion and suitability for the role.
✨Tip Number 4
Be ready to articulate how you would promote health and wellbeing among staff. Think of practical strategies or initiatives you could implement to enhance employee support in the workplace.
We think you need these skills to ace Attendance Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description and person specification thoroughly. Make sure you understand the key responsibilities and essential criteria for the Attendance Support Officer position.
Tailor Your Application: When writing your expression of interest, specifically address how you meet the essential criteria outlined in the person specification. Use examples from your experience to demonstrate your suitability for the role.
Keep it Concise: Limit your application to no more than 2 sides of A4 as requested. Be clear and concise in your writing, ensuring that every sentence adds value to your application.
Proofread Before Submission: Before sending your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Derby City Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Attendance Support Officer. Familiarise yourself with the specific duties, such as managing sickness absence and promoting employee wellbeing, so you can discuss how your experience aligns with these tasks.
✨Show Empathy and Sensitivity
Given the nature of the role, it's crucial to demonstrate your ability to be sensitive and compassionate towards individuals' personal circumstances. Prepare examples from your past experiences where you've successfully handled sensitive situations or supported colleagues in need.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and approach to handling attendance issues. Think about how you would conduct informal support meetings or manage a case of prolonged sickness absence, and be ready to articulate your thought process.
✨Highlight Your HR Knowledge
Since the role involves implementing human resource management procedures, be prepared to discuss your knowledge of HR policies and practices. Brush up on relevant legislation and best practices in attendance management to showcase your expertise during the interview.
