Senior Account Manager
Senior Account Manager

Senior Account Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead exciting digital marketing projects for top brands like ASOS and TikTok.
  • Company: Join DEPT, a pioneering digital agency with a focus on innovation and creativity.
  • Benefits: Enjoy flexible working, excellent salary, private healthcare, and 26 days holiday.
  • Why this job: Shape digital strategies and work in a collaborative, inclusive environment that values your ideas.
  • Qualifications: Experience in account management and strategic planning within digital platforms is essential.
  • Other info: Be part of a certified B Corp committed to making a positive impact.

The predicted salary is between 36000 - 60000 £ per year.

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company.

JOB PURPOSE

Senior Account Managers lead on all the work we deliver for specific clients. We don’t believe in siloed teams – content, technology, media and data overlap in all roles and will work across all four disciplines.

Working on projects end to end, Account Managers develop the strategy for the brands they lead and oversee day-to-day delivery of that strategy. They will represent Dept® to our clients, adding value to relationships beyond organisational skills – we want a mixture of an account manager and a planner, not your typical suit.

You will have the chance to help define and shape the digital strategy for exciting brands. You will be leading a team that delivers compelling content, innovation and media planning across key European markets.

KEY RESPONSIBILITIES

  • Motivate and inspire your team
  • Develop annual strategies, identifying priorities for the year
  • Oversee, project manage and work with teams to develop brilliant digital content (creative, production)
  • Manage deliverables from across the business (content, technology, media, data)
  • Ensure delivery of work is to the highest possible standard
  • Ensure constant innovation across all deliverables
  • Contribute to our creative process by sharing your ideas and experience
  • Manage budgets for campaigns and always-on activity
  • Manage client budgeting
  • Manage relationships with platforms and partners
  • Present work internally and externally
  • Complete work to deadline and often under pressure
  • WHAT WE ARE LOOKING FOR

  • Extensive experience in roles involving account management and strategic planning within digital / social platforms
  • Experience managing complex campaigns (experience in paid social preferred)
  • Experience working on a global brand
  • Confident with both brand and conversion/direct-response campaigns
  • Experience leading, motivating and coaching team members
  • Strong client relationship management skills
  • Brilliant written and verbal English communication skills
  • Advanced problem-solving skills
  • Excellent organisational / time management skills and high attention to detail
  • Excellent presentation skills
  • Strong creative skills
  • Ability to build and maintain strong relationships with clients
  • Ability to react quickly within a fast-paced environment
  • Ability to remain focused under pressure and work under tight deadlines
  • Proficient in working with data
  • WE OFFER

  • A flexible, hybrid working policy (2 days from the office, depending on location)
  • An excellent salary based on experience and equal pay policies
  • Pension, free private healthcare, mental health support, and company sick pay scheme
  • 26 days paid holiday (plus UK Bank Holidays) with the opportunity to buy extra days
  • Refreshments are provided in the office all week
  • Help getting you to work with a season ticket loan and cycle to work scheme
  • Enhanced family friendly policies to support new parents
  • Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations
  • Inspirational Talks, bringing the outside in with regular guest speakers and events
  • Learning and Development, supporting your growth with continuous opportunities to learn and advance
  • Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
  • A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
  • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications
  • Global annual in which employees come together and donate their skills to support local charities
  • WHO ARE WE?

    We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

    Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

    DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

    DIVERSITY, EQUITY & INCLUSION

    At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

    Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

    We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

    Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts .

    Senior Account Manager employer: Dept

    At DEPT, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of London. With a flexible hybrid working policy, competitive salary, and comprehensive benefits including private healthcare and generous holiday allowances, we empower our employees to thrive both personally and professionally. Our commitment to continuous learning, diversity, and making a positive impact ensures that every team member has the opportunity to grow while working with exciting global brands.
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    Contact Detail:

    Dept Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Account Manager

    ✨Tip Number 1

    Familiarise yourself with the brands we work with, like ASOS and TikTok. Understanding their marketing strategies and challenges will help you demonstrate your knowledge during interviews and show how you can add value to our clients.

    ✨Tip Number 2

    Highlight your experience in leading cross-functional teams. Since we value collaboration across content, technology, media, and data, showcasing your ability to motivate and inspire diverse teams will set you apart from other candidates.

    ✨Tip Number 3

    Prepare examples of successful digital campaigns you've managed, especially those involving both brand and direct-response elements. Being able to discuss your strategic planning and execution will resonate well with our focus on innovative solutions.

    ✨Tip Number 4

    Demonstrate your problem-solving skills by discussing specific challenges you've faced in account management. We appreciate candidates who can think on their feet and adapt quickly in a fast-paced environment, so be ready to share relevant experiences.

    We think you need these skills to ace Senior Account Manager

    Account Management
    Strategic Planning
    Digital Marketing
    Client Relationship Management
    Team Leadership
    Project Management
    Creative Content Development
    Budget Management
    Presentation Skills
    Problem-Solving
    Time Management
    Attention to Detail
    Data Analysis
    Communication Skills
    Adaptability in Fast-Paced Environments

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in account management and strategic planning, especially within digital or social platforms. Use keywords from the job description to demonstrate your fit for the role.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for digital marketing and how your skills align with the responsibilities of the Senior Account Manager position. Mention specific clients or projects you've worked on that relate to the company's portfolio.

    Showcase Your Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is free from errors and clearly articulates your thoughts. Consider including examples of successful client relationships you've managed.

    Highlight Problem-Solving Abilities: Provide examples in your application that showcase your advanced problem-solving skills. Discuss situations where you successfully navigated challenges in project management or client relations, demonstrating your ability to remain focused under pressure.

    How to prepare for a job interview at Dept

    ✨Showcase Your Strategic Thinking

    As a Senior Account Manager, you'll need to demonstrate your ability to develop and implement strategies. Prepare examples of past campaigns where you identified priorities and drove results, highlighting your strategic planning skills.

    ✨Emphasise Team Leadership Skills

    This role requires motivating and inspiring a team. Be ready to discuss your experience in leading teams, coaching members, and how you've fostered collaboration across different disciplines like content, technology, and media.

    ✨Demonstrate Client Relationship Management

    Strong client relationships are key. Prepare to share specific instances where you've successfully managed client expectations, built rapport, and added value beyond just organisational skills.

    ✨Prepare for Fast-Paced Scenarios

    Given the dynamic nature of the role, be ready to discuss how you've handled tight deadlines and pressure in previous positions. Share examples that showcase your problem-solving abilities and how you maintain focus under stress.

    Senior Account Manager
    Dept
    Location: London
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    • Senior Account Manager

      London
      Full-Time
      36000 - 60000 £ / year (est.)
    • D

      Dept

      200-500
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