At a Glance
- Tasks: Lead strategic client relationships and oversee multi-channel campaigns for top brands.
- Company: Join DEPT®, a pioneering Growth Invention company with a focus on tech and marketing.
- Benefits: Enjoy remote work, global opportunities, and a culture that invests in your growth.
- Other info: Be part of a diverse team committed to creativity and operational excellence.
- Why this job: Make an impact by driving innovative campaigns for clients like Google and OpenAI.
- Qualifications: Extensive agency experience and a knack for nurturing client relationships.
The predicted salary is between 51750 - 63250 £ per year.
Please note: This is a remote short-term freelance contract opportunity. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
JOB PURPOSE
As an Account Director at DEPT®, you will lead strategic client relationships, overseeing the delivery of complex, multi-channel campaigns across global teams. You'll serve as a trusted advisor to senior stakeholders, combining deep marketing expertise with operational excellence. More than just a client lead, you’ll drive growth, inspire teams, and elevate creative output, ensuring our work not only meets but exceeds expectations.
- Own and grow key client relationships, acting as the senior point of contact and strategic partner to client stakeholders.
- Lead the development and delivery of integrated campaigns, ensuring they align with client goals and brand direction.
- Shape client strategy by understanding business needs, market dynamics, and audience insights—translating them into actionable, measurable plans.
- Oversee the full lifecycle of project delivery, ensuring quality, efficiency, and profitability across all initiatives.
- Collaborate closely with creative, strategy, and tech teams to drive innovative thinking and high-quality output.
- Lead and mentor the client services team, providing guidance, development opportunities, and performance feedback.
- Manage budgets, forecasts, and revenue opportunities, identifying areas for growth within accounts.
- Ensure clear communication and alignment across global DEPT® teams and with external stakeholders.
- Contribute to new business development efforts—identifying opportunities, leading pitches, and supporting cross-functional RFPs.
- Drive internal account planning sessions, building roadmaps to deepen client partnerships and unlock new workstreams.
- Monitor campaign performance and client satisfaction, using data and insights to continuously optimize our approach.
- Champion DEPT® values and ensure our work consistently reflects the highest standards of creativity, strategy, and execution.
WHAT WE ARE LOOKING FOR:
- Extensive agency-side experience in a senior Client Services role—ideally as an Account Director, or strong Account Supervisor stepping up.
- Proven track record leading large-scale, integrated campaigns across digital, social, content, and experiential.
- Strategic mindset with the ability to distill complex client challenges into clear marketing solutions.
- Demonstrated success in nurturing long-term client relationships and expanding scopes of work.
- Confident in managing budgets, commercial planning, and driving profitability.
- Excellent communication and presentation skills, comfortable engaging C-suite clients.
- Adept at managing and motivating cross-functional teams, with strong mentoring and leadership abilities.
- Highly organized, calm under pressure, and capable of balancing multiple priorities in a fast-paced environment.
- Familiarity with project management tools and processes, with a passion for operational excellence.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Account Director (Freelance) in London employer: DEPT®
DEPT® is an exceptional employer that fosters a dynamic and inclusive work culture in Greater London, where creativity and collaboration thrive. With a strong focus on employee growth, we offer flexible hybrid working arrangements, comprehensive benefits including a company pension and healthcare options, and generous holiday allowances to ensure a healthy work-life balance. Join us to be part of a forward-thinking team that values diverse perspectives and drives meaningful impact in the world of Paid Media.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director (Freelance) in London
✨Show Off Your Creative Juice
As a freelancer in marketing communications, your portfolio is your golden ticket! Make sure you’ve got a killer online presence showcasing projects you've worked on, including any campaigns or content pieces. Don't just toss it together; highlight the impact you've made with metrics whenever possible!
✨Join the Marketing Circuit
Get yourself into the local or online marketing communities, like the AMA (American Marketing Association) or industry-specific groups on LinkedIn. Attending events, workshops, or webinars can help you connect with potential clients or collaborators who might need your skills.
✨Leverage Social Media Authentically
Use platforms like Instagram and Twitter to share your insights on marketing trends or showcase your past work. Creating engaging posts or even threads with tips can boost your visibility and position you as a go-to expert in your niche.
✨Tap into Your Network
Don’t shy away from reaching out to old colleagues, friends, or acquaintances in the marketing space. A simple message asking if they know anyone in need of freelance support can open unexpected doors. Remember, personal connections can lead to opportunities that job boards can’t!
We think you need these skills to ace Account Director (Freelance) in London
Some tips for your application 🫡
Craft a Portfolio that Pops:As a freelance marketer, your portfolio is your best friend! Make sure to showcase your best marketing campaigns, social media content, and any communications strategies you've developed. Don't just list your experience; highlight the results you achieved for your clients to demonstrate your talent.
Show Off Your Creativity:Marketing and communications thrive on creativity, so don’t hesitate to let your unique style shine! Whether it’s your CV layout, your cover letter’s voice, or even your email subject line, a bit of flair goes a long way in making you stand out to DEPT®.
Define Your Services and Rates:Freelancing means you're running your own show! In your application, be clear about the services you can offer DEPT® and include your rates if appropriate. This helps potential clients understand what they can expect from you and makes it easier for them to consider working together.
Don’t Forget About Availability:Clients want to know when they can start working with you, so be upfront about your availability in your application. Whether you can take on a project immediately or have a schedule lined up, being clear about timelines will make you a more attractive candidate for Account Director (Freelance) at DEPT®.
How to prepare for a job interview at DEPT®
✨Showcase Your Portfolio
When interviewing for a freelance gig in marketing communications, having a strong portfolio is crucial. Make sure you have examples of your best work, whether that's social media campaigns, press releases, or content pieces, ready to share with the team at DEPT®.
✨Familiarise Yourself with Marketing Tools
Since this role involves communication, be prepared to discuss the specific tools that you use for managing campaigns and analytics, like HubSpot or Hootsuite. Being able to demonstrate your technical comfort with these platforms can really set us apart from other candidates.
✨Pitch Your Unique Value
Freelance roles are all about standing out, so don’t just talk about what you can do—pitch why you’re the perfect fit for DEPT®. Focus on your unique style, previous client success stories, and how you can tailor your approach to their needs.
✨Prepare to Discuss Your Availability
Since this is a freelance position, expect to chat about your availability and workload management. Have a clear plan on how you can fit this role into your schedule while ensuring quality output, as this will establish reliability and professionalism with the hiring team at DEPT®.
