Influencer Manager

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include JustEat Takeaway, The Macallan, easyJet, TikTok, and eBay.

JOB PURPOSE

We Build What’s Next. Brands aren’t coming to us for safe bets or small optimisations. They’re asking: How do we move culture, not just attention? How do we grow when the category is flat and everyone’s shouting? How do we turn creators into a real business driver, not a line item? These aren’t problems you solve by tweaking last year’s plan. They demand connected thinking across culture, creativity, data, and media - and the confidence to make moves before they’re obvious.

At DEPT®, influencer marketing is a core growth discipline. Not an add-on. Not an afterthought. We design creator ecosystems that scale, adapt, and deliver measurable impact - across brand, performance, and commerce.

We’re looking for an Influencer Manager who lives and breathes culture, understands the creator economy, and knows how to turn what’s happening online into smart, effective work for brands. You’ll manage end-to-end influencer campaigns across global and regional clients, including PepsiCo, Visa, easyJet, OpenAI, Mammut and eBay, working across always-on ecosystems, launches, and test-and-learn innovation. This role is hands-on and delivery-focused, with room to contribute strategically, grow client confidence, and build strong relationships across creators, platforms, and internal teams.

WHAT YOU’LL DO

• Lead end-to-end influencer campaigns, including creator discovery, contracting, activation, content approval, publishing, and post-campaign reporting, ensuring timely delivery and KPI achievement.
• Develop and implement influencer strategies that translate client objectives into culturally relevant, commercially effective campaigns, while ensuring brand, legal, regulatory, and platform compliance.
• Serve as a primary client contact, managing expectations, flagging risks, and building strong relationships with creators, agents, platforms, and internal teams.
• Collaborate across Creative, Paid Social, Media, Strategy, Production, and Commerce teams to integrate influencer activity and maximise reach and performance.
• Oversee campaign budgets, scopes, timelines, and financial reconciliation, identifying risks to sustainable delivery.
• Analyse and report campaign performance, using insights to optimise activity and evolve measurement beyond vanity metrics.
• Stay current on platform updates, creator trends, and regulations, applying knowledge to live campaigns.

WHAT YOU BRING

• 2 - 4 years’ experience delivering influencer campaigns within an agency or similar environment.
• Hands‑on experience managing creators, content approvals, timelines, and budgets.
• Strong understanding of social platforms and the creator economy.
• Experience using influencer platforms such as CreatorIQ, Traackr, or Tagger (or similar).
• Confident communicator with strong organisational and project management skills.
• Curious, culturally aware, and commercially minded.
• A belief that great influencer work should be creative, effective, and sustainable.

WE OFFER

• A flexible, hybrid working policy (2 days from the office, depending on location).
• An excellent salary based on experience and equal pay policies.
• Pension, free private healthcare, mental health support, and company sick pay scheme.
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday.
• Help getting you to work with a season ticket loan and cycle to work scheme.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get.

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.