DEPT® is seeking a Fan Engagement & CRM Manager in London for a hybrid role. You will own the end-to-end fan lifecycle, define journeys, and coordinate with Marketing, Content, Data, Product and Technology to ensure engaging, compliant programmes across Adobe and Pulselive platforms.
Day-to-day you will translate journeys into specifications, brief delivery teams, monitor KPIs, build dashboards in Customer Journey Analytics and Adobe Analytics, run A/B tests, and report progress to the Head of
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Fan Lifecycle & CRM Lead (Hybrid, London) employer: DEPT®
DEPT® is an exceptional employer that fosters a vibrant and inclusive work culture, offering flexible hybrid working arrangements and a wealth of benefits including early finish Fridays, generous holiday allowances, and dedicated mental health resources. With a strong emphasis on employee growth through continuous learning opportunities and a supportive environment, DEPT® empowers its team members to thrive while working with diverse clients across various industries, making a meaningful impact in the world of marketing and technology.
