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- Tasks: Lead a dynamic team, manage budgets, and oversee operations for eBay's EU Planning team.
- Company: Join DEPT®, a pioneering digital agency embedded within eBay.
- Benefits: Enjoy flexible working, private healthcare, mental health support, and exciting social events.
- Why this job: Be part of a creative environment that values innovation and personal growth.
- Qualifications: Strong project management skills and a passion for creative excellence required.
- Other info: Work in a diverse, inclusive culture with opportunities to make a positive impact.
The predicted salary is between 36000 - 60000 £ per year.
This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay.
JOB PURPOSE
This role sits in the eBay EU Planning and operations team.
KEY RESPONSIBILITIES
- Team leadership and resourcing
- Management of specialist team and freelance resource when required
- Oversee team charges on an ongoing basis, ensuring visibility and accuracy, managing invoicing processes and contracting when required
- Set objectives, allocate tasks, and balance workloads across projects
- Prioritisation of projects in relation to category priorities in partnership with relevant brand team lead
- Budget and vendor management
- Responsible for operating budget for the category, including briefing budget requirements, tracking, reporting and any other documentation as needed by finance teams
- Serve as category’s primary intermediary between the team and payment partner, as needed by ops.
- Own the intake-to-catalogue pipeline: managing the process of photographing, cataloguing, barcoding and monitoring all products
- Own the day-to-day management in partnership with category team including scanning in and out all items, packaging and sending items and managing returns as well as organising and booking couriers
- Oversee the management of appointments and visits. Responsible for scheduling, logistics and delivering an elevated experience
- Build out centralised systems and processes for ways of working with freelance team
- Responsible for replenishment of items needed in studio space
- Partner with Richmond office team on any needs
WHAT WE ARE LOOKING FOR
- A driven, self‑starter mindset with a passion for creative excellence and high‑quality execution
- Strong attention to detail
- Experience in working with agency partners —confident in briefing, managing & execution
- Exceptionally strong project management and organizational skills; able to juggle multiple workstreams and timelines
- Clear communicator who thrives in cross‑functional setups and fast‑paced environments
- Based in Richmond, required in office 2‑3 days a week.
WE OFFER
- A flexible, hybrid working policy (2 days from the office, depending on location).
- Pension, free private healthcare, mental health support, and company sick pay scheme.
- Help getting you to work with a season ticket loan and cycle to work scheme.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries.
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
WHO ARE WE?
We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self‑driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Operations Manager in City of London employer: Dept
Contact Detail:
Dept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on openings at eBay or similar companies.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At DEPT®, they value creativity and innovation, so think of examples from your past that showcase your skills in these areas. Show them you’re not just a fit for the role, but for their team!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of managing teams and budgets. Keep it concise and impactful—this is your chance to shine and show why you’re the best fit for the Operations Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get that application in and let’s make some magic happen!
We think you need these skills to ace Operations Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in project management and team leadership, as these are key responsibilities in the job description.
Showcase Your Skills: Don’t forget to emphasise your attention to detail and organisational skills. Use specific examples from your past work to demonstrate how you've successfully managed multiple projects or worked with agency partners.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your communication style reflects the fast-paced environment we thrive in at DEPT®.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Dept
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of the Operations Manager role. Familiarise yourself with the intake-to-catalogue pipeline and budget management processes. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Project Management Skills
Prepare specific examples that demonstrate your project management and organisational skills. Think of times when you successfully juggled multiple workstreams or managed a team effectively. This will show them you can thrive in fast-paced environments.
✨Communicate Clearly and Confidently
As a clear communicator, practice articulating your thoughts on cross-functional collaboration. Be ready to discuss how you've worked with agency partners and managed briefs. This will highlight your ability to connect with various teams and stakeholders.
✨Emphasise Your Attention to Detail
In operations, attention to detail is crucial. Prepare to discuss instances where your meticulous nature led to successful outcomes, whether in managing invoicing processes or overseeing logistics. This will reinforce your fit for the role.
