Campaign Manager (FTC)
Campaign Manager (FTC)

Campaign Manager (FTC)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create and execute exciting CRM campaigns for eBay's global marketing team.
  • Company: Join DEPT, a pioneering digital agency with a commitment to innovation and social impact.
  • Benefits: Enjoy flexible hybrid working, healthcare, 26 days holiday, and mental health support.
  • Why this job: Be part of a dynamic team driving impactful marketing strategies in a fast-paced environment.
  • Qualifications: 3+ years in digital marketing, preferably with CRM experience; passion for e-commerce is a plus.
  • Other info: Work with diverse clients and enjoy a culture that values growth and inclusivity.

The predicted salary is between 36000 - 60000 £ per year.

This is a fixed term contract until 31st December 2025.

This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay\’s global Lifecycle Marketing Team.

JOB PURPOSE

We are looking for a Campaign Manager to create and execute customer-facing (CRM) campaigns to support eBay’s strategic, focus categories globally. You will drive these launches across all of eBay’s flagship owned channels (email, push notifications, homepage, in-app messaging, etc.) and eBay’s Global Markets.

This role will require adopting a customer-centric approach while working cross-functionally to develop, implement, and track the performance of marketing campaigns. The Campaign Manager will support work towards eBay Marketing KPIs and Business Strategies.

KEY RESPONSIBILITIES

  • Build & launch personalised customer experiences globally for category-specific products and features on eBay by creating and executing CRM campaigns, including:
  • Development of high-quality creative assets (briefs, feedback rounds), including working cross-functionally with Creative teams (internal/agencies), Legal, Privacy & Customer Service teams
  • Supporting audience segmentation and targeting efforts in partnership with the Team Lead, as well as Analytics, Database Marketing (DBM), and Product Marketing teams
  • Ensuring seamless execution & launch of customer-facing campaigns as owner of operational execution, including working cross-functionally with Campaign Planning & Operations Teams on building, experimentation and deployment of marketing campaigns
  • Ownership of campaign reporting, including collecting and providing insights to inform scaling decisions for tests
  • Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed
  • Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings
  • Collaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results
  • WHAT WE ARE LOOKING FOR

  • 3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)
  • University degree in a relevant area is a plus
  • Past experience or a working understanding of e-commerce, marketplaces, and online retail marketing is required.
  • Demonstrated passion or past experience within one/multiple eBay categories such as Fashion, Collectibles, Trading Cards or Motors is a significant plus
  • Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
  • Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industry
  • Project management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritise
  • Ability to build relationships and collaborate across all levels, functions and locations
  • WE OFFER

  • Healthcare with Bupa or Medicash
  • 26 days’ holiday exclusive of bank holidays
  • Mental health support
  • Company pension scheme with The People’s Pension
  • Enhanced family friendly policies
  • A flexible, hybrid working policy
  • Ride to work scheme
  • Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
  • A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
  • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
  • Global annual in which employees come together and donate their skills to support local charities.
  • WHO ARE WE?

    We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

    Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

    DEPT®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

    DIVERSITY, EQUITY & INCLUSION

    At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

    Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

    We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

    Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts .

    Campaign Manager (FTC) employer: DEPT®

    At DEPT, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. As part of eBay's global Lifecycle Marketing Team, you'll enjoy flexible hybrid working, comprehensive healthcare benefits, and opportunities for professional growth through training and development. Our commitment to diversity, equity, and inclusion ensures that every employee has the chance to thrive in a supportive environment while making a positive impact on the planet.
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    Contact Detail:

    DEPT® Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Campaign Manager (FTC)

    Tip Number 1

    Familiarise yourself with eBay's key categories, especially those like Fashion, Collectibles, and Motors. Understanding these areas will help you tailor your approach and demonstrate genuine interest during discussions.

    Tip Number 2

    Network with current or former employees of eBay or DEPT to gain insights into the company culture and expectations for the Campaign Manager role. This can provide you with valuable information that can set you apart from other candidates.

    Tip Number 3

    Stay updated on the latest trends in digital marketing and CRM strategies. Being able to discuss recent developments or successful campaigns can showcase your expertise and enthusiasm for the role.

    Tip Number 4

    Prepare to discuss your project management experience in detail. Highlight specific examples where you've successfully managed campaigns, met KPIs, and collaborated with cross-functional teams to demonstrate your fit for the role.

    We think you need these skills to ace Campaign Manager (FTC)

    Digital Marketing
    CRM Campaign Management
    Email Marketing
    Push Notifications
    In-App Messaging
    Audience Segmentation
    Data Analysis
    Project Management
    Creative Asset Development
    Collaboration Skills
    Performance Tracking
    A/B Testing
    Attention to Detail
    Customer-Centric Approach
    E-commerce Knowledge
    Organisational Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing, particularly within CRM and owned channels. Emphasise any past roles that involved customer-facing campaigns or e-commerce.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for eBay and its categories. Mention specific examples of how your skills align with the responsibilities of the Campaign Manager role, such as project management and cross-functional collaboration.

    Showcase Your Achievements: Include quantifiable achievements in your application. For instance, mention successful campaigns you've managed, KPIs you've met, or any innovative strategies you've implemented that led to positive results.

    Highlight Your Teamwork Skills: Since the role requires collaboration across various teams, emphasise your ability to work well with others. Provide examples of how you've successfully collaborated with different departments or stakeholders in previous roles.

    How to prepare for a job interview at DEPT®

    Know Your Campaigns

    Familiarise yourself with eBay's recent CRM campaigns and their performance. Be ready to discuss how you would approach similar campaigns, showcasing your understanding of customer-centric strategies.

    Highlight Your Experience

    Emphasise your 3+ years in digital marketing, particularly within CRM and owned channels. Share specific examples of successful campaigns you've managed, focusing on KPIs and outcomes.

    Demonstrate Cross-Functional Collaboration

    Prepare to discuss your experience working with various teams, such as Creative, Analytics, and Product Marketing. Highlight how you’ve successfully collaborated to launch campaigns and achieve shared goals.

    Showcase Your Project Management Skills

    Be ready to talk about your organisational skills and how you manage timelines and stakeholder communication. Provide examples of how you've kept projects on track in fast-paced environments.

    Campaign Manager (FTC)
    DEPT®
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    • Campaign Manager (FTC)

      Full-Time
      36000 - 60000 £ / year (est.)
    • D

      DEPT®

      200-500
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