Campaign Manager (FTC)
Campaign Manager (FTC)

Campaign Manager (FTC)

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
Go Premium
D

At a Glance

  • Tasks: Create and execute exciting CRM campaigns for eBay's global marketing team.
  • Company: Join DEPT, a pioneering digital agency with a commitment to innovation and social impact.
  • Benefits: Enjoy flexible hybrid working, 26 days holiday, mental health support, and a buddy programme.
  • Why this job: Be part of a dynamic team that values creativity and collaboration while making a positive impact.
  • Qualifications: 3+ years in digital marketing, preferably with CRM experience; passion for e-commerce is a plus.
  • Other info: DEPT is committed to diversity and inclusion, welcoming applicants from all backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

This is a fixed term contract until 31st December 2025.

This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay\’s global Lifecycle Marketing Team.

JOB PURPOSE

We are looking for a Campaign Manager to create and execute customer-facing (CRM) campaigns to support eBay’s strategic, focus categories globally. You will drive these launches across all of eBay’s flagship owned channels (email, push notifications, homepage, in-app messaging, etc.) and eBay’s Global Markets.

This role will require adopting a customer-centric approach while working cross-functionally to develop, implement, and track the performance of marketing campaigns. The Campaign Manager will support work towards eBay Marketing KPIs and Business Strategies.

KEY RESPONSIBILITIES

  • Build & launch personalised customer experiences globally for category-specific products and features on eBay by creating and executing CRM campaigns, including:
  • Development of high-quality creative assets (briefs, feedback rounds), including working cross-functionally with Creative teams (internal/agencies), Legal, Privacy & Customer Service teams
  • Supporting audience segmentation and targeting efforts in partnership with the Team Lead, as well as Analytics, Database Marketing (DBM), and Product Marketing teams
  • Ensuring seamless execution & launch of customer-facing campaigns as owner of operational execution, including working cross-functionally with Campaign Planning & Operations Teams on building, experimentation and deployment of marketing campaigns
  • Ownership of campaign reporting, including collecting and providing insights to inform scaling decisions for tests
  • Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed
  • Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings
  • Collaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results
  • WHAT WE ARE LOOKING FOR

  • 3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)
  • University degree in a relevant area is a plus
  • Past experience or a working understanding of e-commerce, marketplaces, and online retail marketing is required.
  • Demonstrated passion or past experience within one/multiple eBay categories such as Fashion, Collectibles, Trading Cards or Motors is a significant plus
  • Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
  • Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industry
  • Project management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritise
  • Ability to build relationships and collaborate across all levels, functions and locations
  • WE OFFER

  • Healthcare with Bupa or Medicash
  • 26 days’ holiday exclusive of bank holidays
  • Mental health support
  • Company pension scheme with The People’s Pension
  • Enhanced family friendly policies
  • A flexible, hybrid working policy
  • Ride to work scheme
  • Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
  • A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
  • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
  • Global annual in which employees come together and donate their skills to support local charities.
  • WHO ARE WE?

    We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

    Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

    DEPT®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

    DIVERSITY, EQUITY & INCLUSION

    At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

    Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

    We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

    Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts .

    D

    Contact Detail:

    Dept Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Campaign Manager (FTC)

    ✨Tip Number 1

    Familiarise yourself with eBay's current marketing strategies and campaigns. Understanding their approach will help you align your ideas with their goals, making you a more attractive candidate.

    ✨Tip Number 2

    Network with professionals in the e-commerce and digital marketing sectors. Engaging with industry peers can provide insights into the role and may even lead to referrals within eBay or DEPT.

    ✨Tip Number 3

    Showcase your project management skills by discussing past experiences where you successfully managed multiple campaigns. Highlighting your organisational abilities will demonstrate your readiness for this fast-paced role.

    ✨Tip Number 4

    Prepare to discuss how you would adopt a customer-centric approach in your campaigns. Think of examples where you've used data-driven insights to optimise marketing efforts, as this aligns with the role's requirements.

    We think you need these skills to ace Campaign Manager (FTC)

    Digital Marketing
    CRM Campaign Management
    Customer Segmentation
    Data Analysis
    Project Management
    Creative Asset Development
    Cross-Functional Collaboration
    Performance Tracking
    A/B Testing
    Attention to Detail
    Organisational Skills
    Communication Skills
    E-commerce Knowledge
    Adaptability
    Customer-Centric Approach

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing, particularly within CRM and owned channels. Emphasise any past roles that involved campaign management or e-commerce, as these will be crucial for the Campaign Manager position.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for eBay and its categories, such as Fashion or Collectibles. Discuss how your skills align with the responsibilities of the role, particularly your experience in creating and executing customer-facing campaigns.

    Showcase Project Management Skills: Highlight your project management experience in both your CV and cover letter. Provide specific examples of how you've successfully managed timelines, collaborated with cross-functional teams, and met KPIs in previous roles.

    Demonstrate a Customer-Centric Approach: Illustrate your understanding of customer needs and how you've previously adopted a customer-centric approach in your marketing strategies. This could include examples of audience segmentation and targeting efforts you've led or contributed to.

    How to prepare for a job interview at Dept

    ✨Know Your Campaigns

    Familiarise yourself with eBay's recent CRM campaigns and their performance. Be ready to discuss how you would approach similar campaigns, focusing on customer-centric strategies and innovative ideas.

    ✨Showcase Your Project Management Skills

    Prepare examples that demonstrate your project management experience. Highlight your ability to manage timelines, collaborate with cross-functional teams, and ensure seamless execution of campaigns.

    ✨Understand the Metrics

    Be prepared to discuss key performance indicators (KPIs) relevant to marketing campaigns. Show your understanding of how to measure success and optimise campaigns based on data-driven insights.

    ✨Emphasise Collaboration

    Since this role involves working with globally-dispersed teams, share experiences where you've successfully collaborated across different functions or locations. Highlight your communication skills and adaptability in diverse environments.

    Campaign Manager (FTC)
    Dept
    Location: London
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    D
    • Campaign Manager (FTC)

      London
      Full-Time
      30000 - 42000 £ / year (est.)
    • D

      Dept

      200-500
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >