Director/Senior Account Director in London

DEPT is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data.

This role is part of our Creative & Media services. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients.

Senior Account Directors lead on all the work we deliver for a suite of clients and they sit in our structure alongside the other ‘Heads of...’ (Media, Creative). We don’t believe in siloed teams - content, technology, media and data overlap in all roles. This person will oversee development of the strategy for the brands they lead, including managing a team. They will represent DEPT to our clients, adding value to relationships beyond organisational skills doing a mixture of account management and strategic planning, not your typical suit. We need someone who understands our client’s customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers’ attention and have at best a couple of seconds to inspire some sort of interaction. Candidates must have experience managing teams and complex campaigns for brands and be calm and controlled in high pressure situations. Equally, experience with delivering commercial success in an agency model is important.

WHAT YOU'LL DO

• Work in partnership with senior clients to develop annual strategies
• Oversee teams to develop brilliant digital content (creative, production)
• Lead, line-manage, motivate and inspire your team
• Lead contract negotiations and oversee the implementation of commercial agreements
• Deliver and track profitable growth for your clients
• Oversee deliverables from across the business (content, technology, media, data)
• Ensure delivery of work is to the highest possible standard
• Ensure constant innovation across all deliverables
• Contribute to our creative process by sharing your ideas and experience
• Oversee budget management for clients, including campaigns and always on activity
• Manage relationships with platforms and partners
• Present work internally and externally
• Complete work to deadline and often under pressure

WHAT YOU'LL BRING

• Extensive experience in roles servicing clients in an agency environment
• Experience leading, motivating and coaching teams
• Experience managing large client and agency teams
• Experience managing complex TTL campaigns
• Experience with campaign content production and budget management
• Experience working on a global brand
• Confident with both brand and conversion/direct-response campaigns
• Inspiring and able to create a proactive and energised team culture
• Experience working directly with director and C-level clients on strategy development
• Excellent project management skills, able to find the most efficient ways of working
• Excellent written and verbal communication skills
• Advanced problem-solving skills
• A high attention to detail and excellent organisational skills / time management skills
• Ability to react quickly within a fast-paced environment

WE OFFER

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash)
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme
• EAP scheme
• Ride to work scheme
• Enhanced family friendly policies
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks at DEPT.

Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

At DEPT, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.