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For Companies At a Glance
- Tasks: Manage and develop customer accounts while driving commercial growth and ensuring top-notch service.
- Company: Depot Connect, a growing and innovative logistics network.
- Benefits: Remote-first role with flexibility, competitive salary, and potential bonuses.
- Why this job: Join a dynamic team and make a real impact in the logistics industry.
- Qualifications: Experience in account management or customer success, strong communication skills, and organised.
- Other info: Collaborative culture with opportunities for professional growth and travel.
The predicted salary is between 36000 - 60000 £ per year.
The UK Account Manager at Depot Connect will be responsible for managing and developing a portfolio of customer accounts across the UK, with occasional support for European accounts. This role will involve building strong relationships with customers and stakeholders, driving commercial growth, providing operational coordination, and ensuring high-quality customer service delivery.
Responsibilities
- Act as the main point of contact for a defined portfolio of UK customers, with occasional support for European accounts.
- Build strong, trusted relationships with customers and stakeholders across the Depot Connect network.
- Conduct regular Business Reviews (QBRs/MYBRs) to provide performance insights, service updates, and improvement opportunities.
- Meet with customers virtually and in person to understand their operational needs and goals.
- Identify new opportunities, efficiencies, and value-add solutions to grow wallet share within existing accounts.
- Explore innovative ways to generate new business and deliver enhanced value to customers.
- Assist in creating tailored proposals, commercial documents, and solution presentations.
- Maintain accurate customer information, activities, opportunities, and forecasts in Salesforce.
- Provide regular reporting, pipeline updates, and customer insights to support commercial decision-making.
- Prepare presentations, meeting packs, proposals, and follow-up documentation.
- Support operational tasks to ensure smooth account operations and effective customer communication.
- Assist the VP of Commercial with customer insights, project coordination, and strategic initiatives.
Qualifications
- Experience in Account Management, Customer Success, or a commercial role within logistics, supply chain, warehousing, 3PL/4PL, or related industries.
- Strong relationship-building and communication skills across all stakeholder levels.
- Organised, detail-focused, and capable of managing multiple accounts and priorities.
- Proficient in presenting, running business reviews, and developing customer proposals.
- Familiarity with Salesforce pipeline management and reporting.
- Commercially minded, proactive, and able to identify growth opportunities.
- Willingness to travel across the UK and occasionally Europe.
What We Offer
- A remote-first role with flexibility and autonomy.
- Key role in a growing, innovative logistics network.
- Collaborative and supportive team culture.
- Competitive salary, benefits package, and potential bonuses.
UK Account Manager in Salford employer: Depot Connect International
Contact Detail:
Depot Connect International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Account Manager in Salford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Practice your pitch! Whether it’s a casual chat or a formal meeting, being able to clearly articulate your value is key. Think about how your skills can help potential employers grow their business and be ready to share those insights.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace UK Account Manager in Salford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the UK Account Manager role. Highlight your experience in account management and how it aligns with the responsibilities mentioned in the job description. We want to see how you can build strong relationships and drive commercial growth!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your relationship-building and communication skills. We love seeing how you've successfully managed accounts or improved customer service in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Depot Connect International
✨Know Your Accounts
Before the interview, dive deep into understanding Depot Connect's customer portfolio. Familiarise yourself with their key accounts and any recent news or developments in the logistics sector. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Think about specific instances where your communication skills made a difference. Being able to articulate these experiences will highlight your fit for the Account Manager position.
✨Be Ready for Business Reviews
Since conducting Business Reviews is a key responsibility, practice presenting insights and performance metrics. You might even want to create a mock presentation based on hypothetical data to showcase your analytical skills and ability to provide valuable insights.
✨Demonstrate Proactivity
Think of ways you've identified growth opportunities in past roles. Be prepared to discuss how you can apply this proactive mindset at Depot Connect. Showing that you can think outside the box and bring innovative solutions will set you apart from other candidates.
