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- Tasks: Lead process improvements and manage teams to enhance community support.
- Company: A leading fashion marketplace in Greater London with a vibrant culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on community experience in the fashion industry.
- Qualifications: Experience in customer service and strong leadership skills.
- Other info: Join a dynamic team focused on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading fashion marketplace in Greater London is seeking a Continuous Improvement Manager for a 12-month maternity cover. This role involves leading process improvements and team management to enhance community support.
Responsibilities include:
- Delivering a continuous improvement roadmap
- Analyzing data for user pain points
- Collaborating across functions
Ideal candidates will have experience in customer service environments and strong leadership skills. The position is hybrid, requiring a minimum of 4 days in the London office per month.
CI Manager, Community Experience (Hybrid) in London employer: Depop
Contact Detail:
Depop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CI Manager, Community Experience (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion industry or those already working at the company. A friendly chat can give us insights and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s community initiatives. We want to show that we’re not just interested in the role, but also passionate about enhancing community support.
✨Tip Number 3
Practice your leadership stories! Think of examples where you’ve led teams or improved processes. We need to demonstrate our ability to drive continuous improvement effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace CI Manager, Community Experience (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CI Manager role. Highlight your leadership experience and any process improvements you've implemented in previous roles.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about community support and continuous improvement. Share specific examples of how you've tackled user pain points in the past.
Showcase Your Data Skills: Since analysing data is key for this role, mention any tools or methods you’ve used to identify issues and drive improvements. We love seeing how you’ve made data-driven decisions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Depop
✨Know the Company Inside Out
Before your interview, make sure you research the fashion marketplace thoroughly. Understand their mission, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As a Continuous Improvement Manager, you'll likely face scenario-based questions. Think of examples from your past experience where you've successfully led process improvements or managed teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Analytical Skills
Since the role involves analysing data for user pain points, be ready to discuss your analytical skills. Bring examples of how you've used data to drive improvements in customer service environments. Highlight any tools or methodologies you're familiar with that can aid in this analysis.
✨Emphasise Collaboration
Collaboration is key in this role, so be prepared to talk about how you've worked across functions in previous positions. Share specific instances where your teamwork led to successful outcomes, and express your enthusiasm for working with diverse teams to enhance community support.
