At a Glance
- Tasks: Lead a team to enhance user safety through advanced machine learning strategies.
- Company: Join a forward-thinking company committed to diversity and innovation.
- Benefits: Enjoy generous leave, health benefits, and professional development opportunities.
- Other info: Dynamic work environment with excellent career growth and community-focused culture.
- Why this job: Make a real impact on user safety while working with cutting-edge technology.
- Qualifications: Strong understanding of machine learning and data analysis skills required.
The predicted salary is between 70000 - 90000 £ per year.
We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status.
We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.
If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop. com.
For any other non-disability related questions, please reach out to our Talent Partners.
The Role
We are looking for a Product Manager to lead our Trust Detection team.
This is a high-stakes role sitting at the intersection of Machine Learning, Policy, and User Safety.
You will lead a specialized team of ML scientists and backend engineers to build the “immune system” of our platform.
Your mission is to move beyond reactive moderation toward proactive defense.
You will be responsible for the models that decide who is allowed to participate in our ecosystem and who is blocked from causing harm.
Responsibilities
- Technical Strategy & Roadmap: Partner with ML Scientists to shift from conversation‑level detection to sophisticated user‑level models.
You will define the vision for identifying bad actors based on 40+ features across historical enforcement, user reports, and listing behavior.
- Precision‑Driven
Execution: Own the trade‑offs between catching “bad actors” and protecting legitimate sellers.
You will aim for high‑precision targets to ensure we catch high‑volume counterfeiters and phishers before they impact our users.
- System
Evolution: Oversee the development of auto‑retraining systems and models for a wide range of policy violations, from counterfeit goods, prohibited items, abusive behaviour, and any unsafe content for our community.
- Resource & Stakeholder Management: Navigate a lean, high‑output environment. You will be the bridge between Operations leadership and the technical team.
Requirements
- Must‑haves
- Technical
Foundation: You possess a strong foundational understanding of machine learning—whether gained through professional PM experience, engineering roles, or dedicated personal projects.
We value fast learners who can grasp the mechanics of model training and feature engineering and are eager to apply that technical DNA to solve complex product challenges.
- Analytical Rigor: You live and breathe with data. You can dive into performance metrics and understand why a model is flagging specific accounts or behaviors.
- User
- Outcome
Focus: You can balance rigorous policing with a user‑first mindset, ensuring our models accurately evaluate and protect genuine sellers while minimizing the friction of false positives.
- Resilience & Speed: Trust & Safety could sometimes be a “cat‑and‑mouse” game.
You are comfortable with fast‑scaling environments and can pivot quickly when new fraud trends emerge.
- Communication: Ability to explain complex ML logic to non‑technical stakeholders while maintaining deep technical credibility with your Engineering partners.
- Bonus points
- Technical Background: A background as Data Analyst, Engineer, or ML Scientist is a big plus.
- Domain Expertise: Direct experience in Trust & Safety, Fraud, or Risk at a marketplace or social platform.
- Marketplace Experience: Understanding the marketplace dynamics and the unique frictions in peer‑to‑peer interactions.
- Community Mindset: A passion for Depop’s mission of circularity and self‑expression. Especially if you’re already part of the Depop community.
Benefits
- Health & Mental Wellbeing: PMI and cash plan healthcare access, Bupa; subsidised counseling and coaching with Self Space.
- Work & Life
Balance: 25 days annual leave with option to carry over up to 5 days, company‑wide day off per quarter, up to 2 days additional paid leave per year for volunteering, fully paid 4‑week sabbatical after 5 years of consecutive service.
- Family & Personal: 18 weeks paid parental leave for full‑time regular employees, IVF leave, shared parental leave, and paid emergency parent/carer leave.
- Growth & Support: Budgets for conferences, learning subscriptions, and more; mentorship and programmes to upskill employees.
- Insurance & Retirement: Life Insurance (financial compensation of 3x your salary), pension matching up to 6% of qualifying earnings.
- Extras: Employees enjoy free shipping on their Depop sales within the UK; special milestones are celebrated with gifts and rewards.
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Senior Product Manager employer: Depop Limited
Depop Limited is an exceptional employer that fosters a collaborative and innovative work culture, particularly within its newly formed Pricing team. Employees benefit from remote working flexibility, opportunities for professional growth through mentorship, and the chance to influence technical standards in a dynamic environment, all while being part of a vibrant community in London.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Depop Limited!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Depop Limited would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Depop Limited through your school's career services!
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager position at Depop Limited. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Depop Limited
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
