Depop is seeking a Senior Knowledge and Content Specialist to own the knowledge that powers support, including the Help Centre and AI Agent guidance. You will ensure accuracy, clarity, andDepop’s tone across UK/US content, while using AI tools to accelerate updates and maintain quality.
You will collaborate with product, policy, and operations teams to launch updates and improve self-serve experiences, with continuous improvement in mind.
Senior Knowledge & Content Lead - Help Center & AI in London employer: Depop Limited - Nova
Depop is an exceptional employer, offering a vibrant and inclusive work culture that reflects the diversity of our community. With a strong focus on employee growth, we provide ample opportunities for learning and development, including a generous learning budget and regular performance reviews. Located in London, our dog-friendly office promotes a healthy work-life balance with flexible working options, comprehensive health benefits, and unique perks like a fully paid sabbatical after five years of service.
