Depop is seeking a skilled Backend Engineer to build and evolve the API layer for disputes, returns, auto-cancellation, and AI-assisted support tooling. You will own production services, from design through deployment, and help shape how AI features respond to customer needs.
You will work in a cross-functional squad with Product, Design, Data Science and CX Operations, focusing on secure, scalable APIs and event-driven systems.
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Backend Engineer - AI-Driven CX & Disputes in London employer: Depop Limited - Nova
Depop is an exceptional employer, offering a vibrant and inclusive work culture that reflects the diversity of our community. With a strong focus on employee growth, we provide ample opportunities for learning and development, including a generous learning budget and regular performance reviews. Located in London, our dog-friendly office promotes a healthy work-life balance with flexible working options, comprehensive health benefits, and unique perks like a fully paid sabbatical after five years of service.