Service Engineer
Full-time | Office: Rugby
Technical Support, Product Training & Product Improvements
Bring outdoor living to life – with your sharp technical eye, can-do attitude and love of solving problems.
The Role
As Service Engineer you’ll be the technical rock for Deponti in the UK. Sitting behind a desk all day? Not a chance. This is a hands-on, dynamic role that will have you on the road across the UK and Ireland (and occasionally further into Europe).
You’ll help our partners tackle technical challenges with our high-quality outdoor living solutions – patio covers, glass sliding walls and everything that makes outdoor spaces better. Whether you’re on-site or supporting remotely, you’ll quickly diagnose issues, deliver the right solution and leave installers more confident than when you arrived.
Your field experience doesn’t just fix today’s problems – it feeds straight into our R&D team so we can keep improving and innovating. In short: you get things fixed at Deponti, an international company building strong partnerships for outdoor living.
Your impact
No two days are the same. Here’s what you’ll be doing:
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Dive into our products during a practical onboarding programme (including joining installation teams) so you know them inside out.
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Travel independently around the UK (and occasionally Europe), planning your visits smartly with support from the UK leadership team.
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Provide remote support by phone, email or video call when that makes the most sense.
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Analyse issues fast, solve them and empower the customer to move forward independently.
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Help us create clearer manuals, installation diagrams and instructions.
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Spot recurring technical patterns and feed those insights back to product development – your realworld experience directly shapes our products.
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Train and upskill our partners so they become confident, competent installers.
What You Bring
You’ve got it in your hands – and in your head.
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At least 2 years’ experience with technical installations (construction, solar shading, assembly, electrical work – it all counts).
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Solid understanding of both mechanical and electronic systems.
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Independent, proactive and energised by solving technical puzzles.
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Able to explain technical concepts clearly, with a mix of patience, confidence and conviction.
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Comfortable communicating professionally in English.
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Happy to travel overnight when needed and routinely around the UK.
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Valid UK Passport
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Full, clean Category B driving licence (you’ll be spending plenty of time on the road).
Who will be your direct colleagues?
Ross
Head of Sales UK
What We Offer
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A varied role packed with freedom, responsibility and international travel opportunities.
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The perfect mix of technology and customer contact – you’ll never be bored.
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Company vehicle (cue your favourite Spotify playlist), professional tools and excellent IT kit (tablet, laptop, phone).
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Competitive package and an informal, entrepreneurial culture full of energy.
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Great colleagues – and when you’re in the office, leave the packed lunch at home.
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A genuine seat at the table: your practical experience is valued and your voice is heard
Will you be the technical face of Deponti UK?
Ready to give your career a boost and help us take outdoor living to the next level? Please applu using the button below.
