At a Glance
- Tasks: Lead a domiciliary care service, ensuring compliance and driving business growth.
- Company: Dependable Care For You Ltd, a growing home care provider in Hinckley.
- Benefits: Competitive salary, performance bonuses, pension, and professional development opportunities.
- Other info: Join a supportive team with genuine autonomy to shape the future of our services.
- Why this job: Make a real difference in people's lives while advancing your career in care management.
- Qualifications: Experience in domiciliary care management and strong leadership skills required.
The predicted salary is between 33750 - 41250 £ per year.
Dependable Care For You Ltd is an established and growing domiciliary care provider supporting people to remain safe, independent and comfortable within their own homes. We provide a range of services including personal care, medication support, companionship, dementia care, social support and more complex packages of care. Our service is currently rated GOOD by CQC, and we are looking for an experienced, commercially aware and motivated Registered Manager to lead the service through its next stage of development.
This is not simply a compliance or office-management position. We are looking for somebody who can successfully lead a regulated domiciliary care service while also playing an active role in business development, tender opportunities, increasing care hours and developing relationships with commissioners and private clients.
Key Responsibilities
- Leadership, Operations & CQC Compliance
- Act as the CQC Registered Manager for the service
- Maintain compliance with CQC regulations and Fundamental Standards
- Provide strong leadership to the care, coordination and office teams
- Oversee assessments, care plans and risk assessments
- Monitor care quality through audits, spot checks, reviews and quality assurance
- Manage safeguarding concerns, incidents and complaints appropriately
- Oversee safe medication management
- Maintain accurate and compliant records
- Lead recruitment, induction, supervision and appraisal
- Manage staff performance, conduct and capability where required
- Ensure care packages are safely and effectively staffed
- Prepare for CQC inspections and regulatory submissions
- Develop and monitor service improvement plans
- Promote a positive, professional and person-centred culture
- Business Development & Growth
- Identify opportunities to increase care hours and develop new care packages
- Develop relationships with local authorities, commissioners, social workers and healthcare professionals
- Build and maintain professional referral networks
- Support the growth of our private client base
- Follow up appropriate enquiries and referrals
- Represent the company at meetings and networking opportunities
- Identify new geographical and service development opportunities
- Monitor local demand and opportunities within domiciliary care
- Work alongside the Directors to develop and implement growth plans
- Support sustainable growth while ensuring staffing and quality standards are maintained
- Tender Writing & Commissioning
- Identifying suitable local authority, NHS/ICB and other commissioning opportunities
- Supporting and completing tender submissions
- Writing high-quality tender responses and method statements
- Completing Selection Questionnaires and procurement documentation
- Gathering supporting evidence for tender submissions
- Monitoring procurement portals and framework opportunities
- Liaising with commissioners and procurement teams
- Supporting presentations or clarification processes where required
- Supporting mobilisation following successful contract awards
- Ensuring contractual and commissioner requirements are understood and maintained
- Management On-Call
- Participation in the management on-call rota is an expected part of this position.
- When on-call, the Registered Manager will provide out-of-hours management support and guidance to the care team.
- This may include responding to urgent staffing or rota issues, providing management guidance to care workers, responding appropriately to safeguarding concerns, supporting with incidents, accidents and emergencies, escalating matters to emergency services or other professionals where appropriate, and ensuring appropriate management action and documentation following incidents.
About You
We are looking for somebody who combines excellent care management with strong leadership and a commercial mindset. You should understand that a successful domiciliary care service requires excellent care, strong compliance, effective staffing and sustainable business growth.
Essential Requirements
- Strong experience within domiciliary/home care
- Previous management experience within adult social care
- Excellent understanding of CQC regulations and Fundamental Standards
- Strong safeguarding and Mental Capacity Act knowledge
- Experience managing staff and care packages
- Experience with care planning, risk assessment and quality assurance
- Confident managing complaints, incidents and investigations
- Strong leadership and communication skills
- Excellent written communication skills
- Commercial awareness and understanding of domiciliary care operations
- Willingness and ability to participate in the management on-call rota
- Full UK driving licence and access to a vehicle
- Level 5 Diploma in Leadership and Management for Adult Care, equivalent qualification, or working towards where appropriate
- Ability to meet CQC requirements for Registered Manager registration
Highly Desirable
- Currently or previously registered with CQC
- Experience managing a GOOD or OUTSTANDING service
- Experience of CQC inspections
- Business development experience within domiciliary care
- Proven experience growing care hours or developing new care packages
- Experience writing or contributing to local authority/NHS tenders
- Experience working with procurement portals and care frameworks
- Experience working directly with commissioners and social workers
- Experience developing private care business
- Experience mobilising newly awarded contracts
What We Offer
- £38,000 - £45,000 per year depending on experience
- Performance-related bonus opportunity
- Full-time, permanent employment
- Company pension
- Paid annual leave
- Mileage/business travel arrangements where applicable
- Continued professional development
- Support from the Directors and wider management team
- Genuine autonomy to manage and develop the service
- Opportunity to play a significant role in the continued growth and future direction of the company
The higher end of the salary range will be considered for candidates who can demonstrate strong Registered Manager experience alongside a proven record of business development, tender writing and service growth.
Application
Please submit an up-to-date CV along with a brief explanation of your experience in:
- Domiciliary care management
- CQC compliance and inspections
- Business development and service growth
- Tender writing and commissioning
Registered Manager - Home Care in Leicester employer: Dependable Care For You Ltd
Dependable Care For You Ltd is an exceptional employer, offering a supportive and dynamic work environment in Hinckley, where you can make a real difference in the lives of individuals requiring care. With a strong focus on employee growth, we provide opportunities for professional development, competitive salaries, and performance-related bonuses, all while fostering a culture of teamwork and respect. Join us to lead a dedicated team in delivering high-quality domiciliary care and contribute to our mission of helping people maintain their independence at home.
Contact Details:
Dependable Care For You Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager - Home Care in Leicester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Dependable Care For You Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Dependable Care For You Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Dependable Care For You Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Registered Manager - Home Care in Leicester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Dependable Care For You Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Dependable Care For You Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Dependable Care For You Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Dependable Care For You Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Dependable Care For You Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Dependable Care For You Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
