Womens Community Transition Service Case Worker

Job Description

• Employee Benefits
• Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
• Paid Sick Leave
• Company maternity & paternity pay
• Contributory Pension scheme
• Health Cash Back & Rewards Plan
• Christmas Savers club
• Bluelight discount card

Plus, many opportunities to learn and develop within the organisation.

Why work for us?

Depaul is a cross‑border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness.

Our mission is to end homelessness and change the lives of those affected by it.

Would you like to help us to meet our mission?

We are a values‑led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities
• If you choose to work for Depaul

About the Role

WCTS is an innovative service that supports women who find themselves in the criminal justice system helping them to integrate back into their communities.

The service does this by providing support in various areas including rebuilding social networks, accessing educational and housing opportunities.

Responsibilities

• To provide service‑user support in a person‑led manner, which is both professional and respectful.
• Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks.
• In partnership with service users, assess their needs and develop support plans that are flexible and respond to changing needs.
• Supporting people to engage with services, to stabilise and to settle into accommodation settings.
• To build effective, appropriate and supportive relationships with service users, developing support plans with the aim of reducing re‑offending.
• Be responsible and resilient in the face of challenging behaviour and individuals who may be in crisis; disclose and discuss risks responsibly, operate within existing data‑sharing frameworks; acknowledge areas of limitation; and liaise with all linked professionals responsibly.
• Develop and implement Resettlement Plans and review progress with Service Users.
• Facilitate individuals to identify and maintain appropriate move‑on accommodation, providing practical help and support throughout this transition.
• Work with service users and relevant external agencies to deliver meaningful and effective key working, to support service users to integrate with their communities in line with good neighbourhood principles.
• Advocate on behalf of service users to achieve the best outcomes for them.
• Provide outreach work within the community based on service delivery needs.
• Ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.
• Undertake assigned duties regarding the overall health and safety and security of the service and use available security systems to manage risk relevant to the service.
• Ensure completion of all relevant wellbeing, health and safety checks.
• Carry out service administration tasks such as upkeep of client records, financial transactions, internal and external reports, incident and accident management and other record‑keeping relevant to the role.
• Remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.
• Be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members to ensure all decision‑making is appropriate and consistent.
• At all times undertake your role in a professional manner, maintaining a high‑quality standard of work in line with Depaul Values and ethos.

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.

Qualifications & Experience

A formal Level 3 qualification in a social care field, e. g. diploma in health and social care or equivalent.

• At least 2 years paid experience working with vulnerable women, desirably experience working with women leaving prison.
• OR At least 3 years paid experience working with vulnerable women, desirably experience working with women leaving prison.
• 3 formal qualifications at Level 2 to include Math and English, e. g. GCSEs or NVQ.

Skills & Knowledge

• Good working knowledge of risk assessment and risk management processes.
• Good IT skills, including working knowledge of using IT systems to record client information.
• Good written and verbal communication skills.
• The ability to compile and present accurate written and electronic reports.
• Understanding of homelessness and the issues that can lead to homelessness.
• Understanding of what supports can be offered in homeless services to promote positive futures.
• Experience of working with needs assessment, key working and support planning for service users, specifically relating to people who have committed offences.
• Knowledge of statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness.
• Understanding the importance for Health and Safety standards in the delivery of services on a day‑to‑day basis.
• Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies.
• Knowledge and willingness to work within the guidelines of Depaul vision, mission and values.
• Circumstances
• Ability to work on a rota basis (7 days week – mornings, evenings & weekends).
• Essential Criteria for community outreach Case Workers: Access to a car insured for business purposes during working hours, and a valid driving licence.
• Access NI

This Post is subject to an Enhanced Access NI check.

Having a criminal record will not necessarily debar you from working with Depaul.

This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.

NISCC

This post is subject to NISCC registration; if you do hold a valid registration this must be completed within your probationary period.

A waitlist may be compiled for this role.

EQUAL OPPORTUNITIES

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices.

We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

• Closing Date
• Closing Date 31.7.26
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