At a Glance
- Tasks: Support individuals experiencing homelessness with daily needs and empower them towards positive futures.
- Company: Join Depaul, a charity dedicated to ending homelessness and transforming lives.
- Benefits: Enjoy 35 days of annual leave, paid sick leave, and a contributory pension scheme.
- Other info: Be part of a values-driven team committed to social change and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 3 GCSEs including Maths and English, plus relevant work or volunteering experience.
The predicted salary is between 24896 - 24896 £ per year.
Salary: £24,896.94
Contract: Permanent
Hours: 35 per week (varied shifts)
Location: Castlehill, Dungannon, BT70 1JP
Employee Benefits
- Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
- Plus, many opportunities to learn and develop within the organisation
About Depaul
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it.
We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
- We celebrate the potential of people
- We put our words into action
- We aim to take a wider role in civil society
- We believe in rights and responsibilities
About Castlehill
Castlehill is a supported temporary accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 apartments that are suitable for couples. The service also offers a range of communal areas that residents can access. The service offers 24/7 support for homeless people aged 18 and over. The professionally trained team work to low threshold and harm reduction principles, meaning they support people in a flexible way that they can manage and offering them every assistance to plan and make more positive choices for their future.
Your new role
You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives.
Key Responsibilities:
- Be the first point of contact for service users, agencies, contractors, visitors etc., ensuring a warm, professional, welcoming engagement.
- Ensure the practical needs of our service users are met on a day-to-day basis, including meal preparation, laundry, and general upkeep of their living space.
- Maintain service users' records.
- Provide colleagues with timely and accurate communication relating to service users.
- Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans.
- Ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.
- Undertake cleaning duties as assigned by LMT and in accordance with health & safety practices.
- Complete and record health & wellbeing and building checks in line with local procedure and Depaul policy.
- Identify building defects in line with organisational health and safety standards.
- Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service User’s files, OTIS, Incident and Accident Reporting etc.
- Remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.
- Be a contributing team player, taking part in handovers, team meetings, core training, mentoring of volunteers, and supporting other team members.
- Undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.
Essential Criteria:
- 3 GCSEs A-C to include Maths and English or equivalent.
- 1 year paid relevant work experience or 2 years relevant volunteering experience.
- Good working knowledge of risk assessment and risk management processes.
- Good IT skills, including working knowledge of using IT systems to record client information.
- Good written and verbal communication skills.
- The ability to compile and present accurate written and electronic reports.
- Understanding of homelessness and the issues that can lead to homelessness.
- Knowledge of supports available in homeless services to promote positive futures.
- Knowledge of statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness.
- Understanding of the importance of Health and Safety standards in the delivery of services.
- Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies.
- Willingness to work within the guidelines of Depaul vision, mission, and values.
Access NI
This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.
NISCC
This post is subject to NISCC registration; if you do hold a valid registration this must be completed within your probationary period.
Closing date: 29/5/26
Depaul Ireland are an Equal Opportunities employer.
Support Worker Castlehill in Tyrone employer: Depaul
Depaul is an exceptional employer dedicated to making a meaningful impact in the lives of the most marginalised individuals and families experiencing homelessness. With a strong commitment to employee development, a supportive work culture, and generous benefits including enhanced annual leave and a contributory pension scheme, working at our Castlehill location offers a unique opportunity to contribute to a vital mission while growing professionally in a values-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker Castlehill in Tyrone
✨Tip Number 1
Get to know the organisation! Research Depaul's mission and values so you can show how you align with them during your interview. This will help us see that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Support Worker, you'll need to engage with service users and colleagues effectively. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past work or volunteering that demonstrate your ability to support others and handle challenges. We love hearing real stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're proactive and serious about joining our team at Castlehill.
We think you need these skills to ace Support Worker Castlehill in Tyrone
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in the lives of those experiencing homelessness.
Tailor Your Application:Make sure to customise your application to reflect the values and mission of Depaul. Highlight any relevant experience or skills that align with our approach to support and empowerment.
Be Clear and Concise:Keep your writing clear and to the point. Use simple language to explain your experiences and qualifications, so we can easily see how you fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Depaul
✨Know the Mission
Before your interview, take some time to really understand Depaul's mission and values. They’re all about ending homelessness and supporting those in need. Show that you resonate with their goals and can contribute to their mission.
✨Demonstrate Your Experience
Be ready to discuss your relevant work or volunteering experience. Think of specific examples where you've supported individuals or worked in a team setting. Highlight how your past roles align with the responsibilities of a Support Worker.
✨Showcase Your Communication Skills
As a Support Worker, communication is key. Prepare to demonstrate your verbal and written communication skills during the interview. You might be asked to explain how you would handle a difficult situation with a service user, so think through your approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You could ask about the training opportunities available or how the team collaborates to support service users effectively.
