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- Tasks: Support service users with daily needs and assist in their transition into the service.
- Company: Stella Maris, a compassionate organisation dedicated to helping those in need.
- Benefits: 35 days annual leave, paid sick leave, and health cash back plan.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: 3 GCSEs A-C including Maths and English, plus relevant work or volunteering experience.
- Other info: Flexible rota-based shifts with opportunities for personal and professional growth.
The predicted salary is between 24896 - 24896 £ per year.
Overview
Support Worker – Stella Maris – Belfast
Contract: Permanent Full Time – 35 hours per week – rota based
Salary: £24,896.94 per annum
Location: 28-34 Garmoyle Street Belfast, BT15 1DY
Stella Maris operates on a 24-7 basis (split between day and night support teams). It is a low threshold service working with people who have a long history of street drinking and homelessness, some of whom do not wish to cease drinking. The project delivers services based on the principles of harm reduction. The project provides in-house catering for all residents.
Employee Benefits
- Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
Plus, many opportunities to learn and develop within the organisation
The role
You\’ll support the effective day to day running of the service and undertake daily reception and building management tasks, support service users in their transition into the service, to use the service effectively. You will support the Case Workers to deliver bespoke personalised support plans to clients, including the delivery of activities.
Service user focus
- To be the first point of contact for service users, agencies, contractors, visitors etc. Ensuring a warm, professional, welcoming and engagement
- Ensure the practical needs of our services users are met on a day to day basis. Where necessary, supporting service users with meal preparation, laundry and general upkeep of their living space.
- Ensuring service users records are being maintained
- To provide colleagues with timely and accurate communication relating to service users.
- Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans i.e. undertakes activities identified by caseworkers that supports service users in meeting their personal goals. For example; financial, creative or educational activities and assistance to communicate with others
Health & Safety
- To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.
- Undertake cleaning duties as assigned by LMT and in accordance with health & safety practices
- To ensure all health & wellbeing and building checks are completed and recorded in line with local procedure and Depaul policy
- To identify building defects in line with organisational health and safety standards
- To ensure that Health and Safety standards are met within the project in accordance with Depaul’s Health and Safety policy and the services risk assessments.
Administration & Record Keeping
- Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service User’s files, OTIS, Incident and Accident Reporting etc.
- To remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.
Other Duties
- To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent
- To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.
Notes
The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.
Employee Benefits
- Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
Plus, many opportunities to learn and develop within the organisation
Essential criteria
- 3 GCSE’s A-C to include Maths and English or equivalent
- 1 year paid relevant work experience or 2 years relevant volunteering experience
- Ability to work on a rota basis (7 days week – mornings, evenings, weekends)
Closing date for applications: 21st July 2025
Dependent on the number of applications, we may contact applicants before the closing date. Please check your spam/junk folders.
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Support Worker - Stella Maris - Belfast employer: Depaul
Contact Detail:
Depaul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Stella Maris - Belfast
✨Tip Number 1
Get to know the company! Research Stella Maris and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to support work. Think about scenarios where you've demonstrated empathy and problem-solving skills, as these are key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Stella Maris.
We think you need these skills to ace Support Worker - Stella Maris - Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Support Worker role at Stella Maris. We want to see how you can contribute to our mission of supporting service users effectively.
Showcase Relevant Experience: Whether it's paid work or volunteering, share your relevant experiences that demonstrate your ability to support individuals in need. We love seeing real-life examples of how you've made a difference!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what you want to convey.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Depaul
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Worker role at Stella Maris. Familiarise yourself with their harm reduction principles and the specific needs of service users. This will help you demonstrate your genuine interest and how your skills align with their mission.
✨Showcase Your Empathy
As a Support Worker, empathy is key. Prepare examples from your past experiences where you've successfully supported individuals in challenging situations. Highlight your ability to connect with people and provide the necessary support, especially for those who may not wish to change their circumstances.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, and how they measure success in this role. This shows that you're not just interested in the job, but also in how you can grow within the organisation.
✨Demonstrate Team Spirit
Stella Maris values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you contributed to a team’s success or helped a colleague, as this will illustrate your ability to work well in a supportive environment.
