At a Glance
- Tasks: Support individuals in need with housing, health, and wellbeing through tailored plans and outreach.
- Company: Join Depaul, a compassionate organisation dedicated to empowering service users.
- Benefits: Enjoy 35 days annual leave, paid sick leave, and a contributory pension scheme.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Level 3 qualification in social care or relevant experience required.
- Other info: Flexible working options and opportunities for personal growth await you.
The predicted salary is between 30628 - 42700 £ per year.
Overview
Outreach Case Worker – Housing First – Belfast
Permanent, Full Time role available
Part Time – 35 or 39 hours per week, £30,628 per annum. This role is rota based, including mornings, evenings and weekends. Some hybrid working can be considered. Applications from candidates with previous experience of working with complex lives particularly welcome.
Your new role
You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives.
The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively form strong relationships and gain service users\\\’ trust, striving to provide the best possible service levels at all times.
Service user focus
- To provide service user support in a person lead manner, which is both professional and respectful.
- Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks.
- In partnership with service users, to assess their needs and develop support plans, which are flexible and respond to the changing needs of the service users.
- To work with service users and relevant external agencies in order to deliver meaningful and effective key working.
- To support service users to integrate with their communities in line with good neighbourhood principles.
- To advocate on behalf of service users to achieve the best outcomes for them.
- Provide outreach work within the community based on service delivery needs.
Health & Safety
- To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.
- To undertake assigned duties regarding the overall health and safety and security of the service and utilize available security systems to manage risk relevant to the service.
- To ensure completion of all relevant wellbeing and health and safety checks.
Administration & Record Keeping
- Carry out service administration tasks such as; upkeep of client records, financial transactions, internal and external reports, incident and accident management and other record keeping relevant to the roles.
- To remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.
Other duties
- To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.
The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.
Employee Benefits
- Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
Plus, many opportunities to learn and develop within the organisation
Location
Housing First, Nelson Street, Belfast, BT15 1BH
Essential Criteria
- A formal Level 3 qualification in a social care field, e.g. diploma in health and social care or equivalent and at least 2 years paid relevant work experience.
- OR At least 3 years paid relevant work experience and 3 formal qualifications at Level 2 to include Math and English, e.g. GCSE’s or NVQ.
- AND Ability to work on a rota basis
- AND Essential: a full driving license and full access to a car insured for business purposes.
Closing date for applications is 23rd September 2025.
Dependent on the number of applications, we may contact applicants before the closing date. Please check your spam/junk folders.
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Outreach Case Worker - Housing First - Belfast employer: Depaul
Contact Detail:
Depaul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Case Worker - Housing First - Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. The more connections we make, the better our chances of landing that Outreach Case Worker role.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing support and service user engagement. We can even do mock interviews together to boost our confidence and nail those tricky questions!
✨Tip Number 3
Showcase your experience with complex lives during interviews. Share specific examples of how you've made a difference in someone's life. This will demonstrate our commitment to the role and resonate with the values of Depaul.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and follow up easily if needed.
We think you need these skills to ace Outreach Case Worker - Housing First - Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with complex lives and how it aligns with our housing-led approach. We want to see how your skills can directly benefit our service users!
Showcase Your Passion: Let us know why you're passionate about supporting service users and improving their quality of life. A personal touch can really make your application stand out and resonate with our values.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Depaul
✨Know Your Stuff
Make sure you understand the Housing First model and how it applies to outreach work. Familiarise yourself with Depaul's values and ethos, as well as the specific needs of service users. This will show that you're genuinely interested in the role and ready to make a difference.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully supported individuals with complex lives. Highlight your ability to build trust and relationships, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
Come prepared with questions that demonstrate your understanding of the role and the organisation. Ask about the team dynamics, the types of challenges service users face, or how success is measured in this position. This shows your engagement and eagerness to contribute.
✨Be Yourself
Authenticity goes a long way in interviews. Be honest about your motivations for applying and your approach to working with service users. Remember, they’re looking for someone who aligns with their mission and can connect with people on a personal level.