At a Glance
- Tasks: Lead operations and provide executive support while fostering a positive office culture.
- Company: Join Depaul, a charity dedicated to ending homelessness and supporting vulnerable individuals.
- Benefits: Enjoy 35 days annual leave, paid sick leave, and a contributory pension scheme.
- Other info: Dynamic role with opportunities for personal growth and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: 3+ years in office management or senior admin roles; charity sector experience is a plus.
The predicted salary is between 17.62 - 17.62 £ per hour.
Salary and Contract
£17.62 per hour – Permanent – 30 hours per week across 5 days – Depaul Regional Office, 449 Antrim Road, Belfast (onsite)
- Employee Benefits
- Enhanced Annual Leave – 35 days per year (pro rata for part time), increasing as your length of service increases
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
- Opportunities to learn and develop within the organisation
Why work for us?
Depaul is a cross‑border charity supporting some of the most marginalised individuals, couples, and families experiencing homelessness.
Our mission is to end homelessness and change the lives of those affected by it.
We are a values‑led organisation and aim to live and breathe these values—celebrating the potential of people, putting words into action, taking a wider role in civil society, and believing in rights and responsibilities.
About the Role
Operations Support Manager (with PA duties) provides operational leadership for the Northern Ireland office while delivering high‑level executive support to the Deputy Director.
Beyond administrative coordination, you will be responsible for cultivating a positive office culture, ensuring the Regional Office is a professional, safe, and welcoming environment that reflects Depaul’s values.
Responsibilities
- Operational & Culture Leadership
- Actively lead and promote a collaborative and inclusive office culture.
- Facilitate the induction of new staff, managing tours, equipment briefings and cultural orientation.
- Carry out Front of House duties, including managing incoming communications and supporting internal/external events.
- Manage the NI office environment, ensuring it is well‑presented, fit for purpose and technologically functional.
- Track office budgets and authorise expenditure via company credit or Soldo cards.
- Administrative & Executive Leadership
- Provide executive assistance to the Deputy Director, including calendar management, travel bookings and managing sensitive correspondence.
- Prioritise competing demands on senior leadership time and provide delegated support to other NI management.
- Lead Meeting Governance, including preparing agendas, minute‑taking for routine and ad hoc meetings and tracking action items.
- Support organisational initiatives such as the VMV Committee, Advent Series and Service User Surveys.
- Health, Safety and Building Management
- Act as the Local H&S Lead, responsible for risk assessments, fire safety, DSE, first aid and coordinating audits.
- Develop and maintain office policies and ensure strict adherence to confidentiality and codes of practice.
- Manage the Fire Register and coordinate routine safety inspections.
- Oversee lease agreements, procurement and vendor management, including supervising external cleaners and maintenance teams.
Qualifications & Experience
- Minimum of three years’ experience in office management, senior administration or coordination role, including reception and customer service.
- Experience in the charity or not‑for‑profit sector (Desirable).
Skills & Knowledge
- Technically proficient with Microsoft Office (Word, Power Point, Excel).
- Ability to manage multiple competing priorities and meet deadlines in a busy environment.
- Proven ability to maintain accurate electronic and hard copy filing systems.
- Professional and approachable communication style with the ability to work independently or as part of a team.
- Flexible approach with the ability to adapt to changing organisational needs.
- Interest in leveraging AI tools to enhance office efficiency (Desirable).
- Commitment to the aims, values and ethos of Depaul.
- EQUAL OPPORTUNITIES
Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices.
We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.
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StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Manager (with PA duties)
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Depaul.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Depaul.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Depaul.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Depaul. Apply directly through us to stand out!
We think you need these skills to ace Operations Support Manager (with PA duties)
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Depaul. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Operations Support Manager (with PA duties), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Depaul
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Depaul. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
