Case worker - Belfast
Case worker - Belfast

Case worker - Belfast

Belfast Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals facing homelessness through tailored plans and community integration.
  • Company: Stella Maris is dedicated to helping those with a history of street drinking and homelessness.
  • Benefits: Enjoy 35 days annual leave, paid sick leave, and a contributory pension scheme.
  • Why this job: Make a real difference in people's lives while working in a supportive team environment.
  • Qualifications: Level 3 qualification in social care or equivalent experience required.
  • Other info: Flexible rota-based hours with opportunities for personal and professional growth.

The predicted salary is between 20000 - 30000 £ per year.

CASE WORKER – Homelessness – Belfast
£24,156.68 per annum
Permanent
35 hours per week – rota based
Stella Maris – 28 Garmoyle Street, Belfast, BT15 1DY

âââââââStella Maris
Stella Maris operates on a 24-7 basis (split between day and night support teams), it is a low threshold service working with people who have a long history of street drinking and homelessness, some of whom do not wish to cease drinking. The project delivers services based on the principles of harm reduction. The project provides in-house catering for all residents.

Your new role
You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives.

The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively form strong relationships and gain service users\’ trust, striving to provide the best possible service levels at all times.

Service user focus

  • To provide service user support in a person lead manner, which is both professional and respectful.
  • Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks.
  • In partnership with service users, to assess their needs and develop support plans, which are flexible and respond to the changing needs of the service users.
  • To work with service users and relevant external agencies in order to deliver meaningful and effective key working
  • To support service users to integrate with their communities in line with good neighbourhood principals.
  • To advocate on behalf of service users to achieve the best outcomes for them.
  • Provide outreach work within the community based on service delivery needs

Health & Safety

  • To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.
  • To undertake assigned duties regarding the overall health and safety and security of the service and utilize available security systems to manage risk relevant to the service.
  • To ensure completion of all relevant wellbeing and health and safety checks

Administration & Record Keeping

  • Carry out service administration tasks such as; upkeep of client records, financial transactions, internal and external reports, incident and accident management and other record keeping relevant to the roles.
  • To remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.

Other duties

  • To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent
  • To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.

Employee Benefits

  • Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
  • Paid Sick Leave
  • Company maternity & paternity pay
  • Contributory Pension scheme
  • Health Cash Back & Rewards Plan
  • Christmas Savers club
  • Bluelight discount card

Plus, many opportunities to learn and develop within the organisation

Essential Criteria

  • A formal Level 3 qualification in a social care field, e.g. diploma in health and social care or equivalent and at least 2 years paid relevant work experience

OR

  • At least 3 years paid relevant work experience and 3 formal qualifications at Level 2 to include Math and English, e.g. GCSE’s or NVQ
  • Ability to work on a rota basis

Closing date for applications: 27th May 2025

Dependent on the number of applications, we may contact applicants before the closing date. Please check your spam/junk folders.

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Case worker - Belfast employer: Depaul

Stella Maris is an exceptional employer dedicated to supporting individuals facing homelessness through a compassionate, harm reduction approach. With a strong commitment to employee development, we offer extensive benefits including enhanced annual leave, paid sick leave, and a contributory pension scheme, all within a collaborative and respectful work culture. Located in Belfast, our team thrives on building meaningful relationships with service users, ensuring that every employee has the opportunity to make a significant impact in the community while growing professionally.
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Contact Detail:

Depaul Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Case worker - Belfast

✨Tip Number 1

Familiarise yourself with the principles of harm reduction, as this is a core aspect of the role. Understanding how to support individuals who may not wish to cease drinking will demonstrate your commitment to the service users' needs.

✨Tip Number 2

Build your knowledge of local services and resources available for homeless individuals in Belfast. Being able to signpost service users effectively will show your proactive approach and understanding of their challenges.

✨Tip Number 3

Highlight any experience you have in working with vulnerable populations or in a multi-disciplinary team. This will showcase your ability to collaborate and provide holistic support to service users.

✨Tip Number 4

Prepare to discuss your approach to building trust and rapport with service users during the interview. Sharing specific examples of how you've successfully engaged with individuals in similar situations can set you apart from other candidates.

We think you need these skills to ace Case worker - Belfast

Empathy and Compassion
Communication Skills
Active Listening
Problem-Solving Skills
Teamwork and Collaboration
Knowledge of Harm Reduction Principles
Risk Assessment and Management
Client Advocacy
Record Keeping and Administration
Community Engagement
Flexibility and Adaptability
Conflict Resolution
Understanding of Health and Safety Standards
IT Proficiency

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Case Worker position. Tailor your application to highlight how your skills and experiences align with the role's focus on service user support and harm reduction.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in social care or related fields. Mention specific instances where you have successfully supported individuals facing challenges similar to those described in the job posting.

Showcase Your Qualifications: Clearly outline your qualifications, especially if you hold a Level 3 qualification in a social care field. If you have relevant certifications or training, make sure to include these in your application to demonstrate your suitability for the role.

Personalise Your Cover Letter: Craft a compelling cover letter that reflects your passion for helping others and your understanding of the principles of harm reduction. Use this opportunity to convey your commitment to empowering service users and improving their quality of life.

How to prepare for a job interview at Depaul

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Case Worker, especially in a homelessness context. Familiarise yourself with harm reduction principles and how they apply to supporting service users.

✨Show Empathy and Respect

During the interview, demonstrate your ability to connect with people from diverse backgrounds. Share examples of how you've built trust and rapport with service users in previous roles.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you successfully supported individuals facing difficulties.

✨Highlight Teamwork Skills

As this role involves working within a multi-disciplined team, be ready to discuss your experience collaborating with others. Emphasise your ability to contribute positively to team dynamics and support colleagues.

Case worker - Belfast
Depaul
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