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- Tasks: Support individuals experiencing homelessness and improve their quality of life through tailored assistance.
- Company: Join Depaul, a charity dedicated to ending homelessness and transforming lives.
- Benefits: Enjoy 35 days annual leave, paid sick leave, and a contributory pension scheme.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 3 GCSEs A-C including Maths and English, plus relevant experience.
- Other info: Be part of a values-driven team with opportunities for personal and professional growth.
The predicted salary is between 24896 - 24896 £ per year.
Salary: £24,896.94
Contract: Permanent
Hours: 35 per week – Varied 7 day rota with several shift patterns
Location: 298 Antrim Road BT15 5AB
Employee Benefits
- Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
- Plus, many opportunities to learn and develop within the organisation
Why work for us?
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
- We celebrate the potential of people
- We put our words into action
- We aim to take a wider role in civil society
- We believe in rights and responsibilities
Responsibilities
The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively to form strong relationships and gain service users' trust, striving to provide the best possible service levels at all times.
- To be the first point of contact for service users, agencies, contractors, visitors etc., ensuring a warm, professional, welcoming and engaging environment
- Ensure the practical needs of our service users are met on a day to day basis
- Ensure service users records are being maintained
- Provide colleagues with timely and accurate communication relating to service users
- Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans
Health & Safety
- Ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures
- Ensure all health & wellbeing and building checks are completed
- Identify building defects in line with organisational health and safety standards
Administration & Record Keeping
- Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service User’s files, OTIS, IR and AR completion etc.
- Remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies
Other Duties
- Be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of volunteers and supporting other team members in ensuring all decision making is appropriate and consistent
- Undertake your role in a professional manner, maintaining a high quality standard of work in line with Depaul values and ethos
- Additional areas of responsibility may be added over time, and flexibility to cover for other staff roles is required from time to time
Qualifications
- 3 GCSE’s A-C to include Maths and English or equivalent
Experience
- 1 year paid relevant work experience or 2 years relevant volunteering experience
Skills
- Good working knowledge of risk assessment and risk management processes
- Good IT skills, including working knowledge of using IT systems to record client information
- Good written and verbal communication skills
- The ability to compile and present accurate written and electronic reports
Knowledge
- Have an understanding of homelessness and the issues that can lead to homelessness
- Have an understanding of what supports can be offered in homeless services to promote positive futures
- Have knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness
- Understand the importance of Health and Safety standards in the delivery of services on a day to day basis
- Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies
- Knowledge and willingness to work within the guidelines of Depaul vision mission and values
Access NI
This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.
NISCC: This post is subject to NISCC registration, if you do hold a valid registration this must be completed within your probationary period.
Depaul Ireland are an Equal Opportunities employer.
Closing Date: 12/05/2026
Mater Dei Support Worker in Belfast employer: Depaul
Contact Detail:
Depaul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mater Dei Support Worker in Belfast
✨Tip Number 1
Get to know the organisation! Research Depaul's mission and values so you can show how your personal values align with theirs during interviews. This will help you stand out as a candidate who truly cares about their cause.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the company culture. A friendly chat can give you an edge and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that demonstrate your skills in supporting vulnerable individuals. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mater Dei Support Worker in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Depaul. Highlight your experience and skills that align with supporting individuals experiencing homelessness, as this will show us you understand what we're all about.
Showcase Your Communication Skills: Since good written communication is key for this role, ensure your application is clear and concise. Use proper grammar and structure your thoughts well, so we can see your ability to compile accurate reports and communicate effectively.
Demonstrate Your Experience: Whether it's paid work or volunteering, share specific examples of your relevant experience. We want to know how you've supported others in the past and how that relates to the responsibilities of a Support Worker at Depaul.
Apply Through Our Website: Don't forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Depaul
✨Know the Mission
Before your interview, take some time to really understand Depaul's mission and values. They’re all about supporting those affected by homelessness, so think about how your own values align with theirs. Be ready to share why you want to be part of that mission!
✨Showcase Your Experience
Make sure to highlight any relevant experience you have, whether it’s paid work or volunteering. Talk about specific situations where you’ve supported individuals or worked in a team setting. Use examples that demonstrate your understanding of homelessness and the support services available.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, especially around risk assessment and client interaction. Think through potential scenarios you might face as a Support Worker and how you would approach them. This shows you’re proactive and ready for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.