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- Tasks: Support vulnerable clients in accommodation, ensuring their safety and wellbeing.
- Company: A charity focused on preventing homelessness and empowering individuals through support services.
- Benefits: Flexible working, 26 days annual leave, pension scheme, and discounts on various services.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Experience with young people or homelessness, strong communication skills, and a commitment to equality.
- Other info: Full-time, permanent role with comprehensive training and opportunities for personal development.
The predicted salary is between 20100 - 24100 £ per year.
This is an exciting opportunity for an Outreach Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.
Location: North Tyneside
Contract: Full time, Permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum Plus Pension & Other Benefits
Closing Date: 8th of June 2025
About The Role
As Outreach Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director. You will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
In accommodation based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.
Key Responsibilities
- Ensure the safety and wellbeing of clients, adhering to safeguarding, emergency procedures, and health and safety protocols.
- Hold a caseload as key worker, delivering day-to-day and personalised support, including SMART support plans and regular assessments.
- Collaborate with internal teams and external agencies to provide holistic support, respecting data protection and partnership protocols.
- Encourage client participation in service decisions, community activities, and development opportunities such as education, training, and employment.
- Support new client move-ins, ensuring a welcoming environment and smooth transition into accommodation.
- Assist with property maintenance by conducting health and safety checks and responding to repair issues in collaboration with managers.
- Promote and support the work of volunteers, fostering a collaborative and inclusive environment.
- Maintain accurate records, attend meetings and training, and undertake additional duties as directed by your line manager.
About You
- Experience working with young people or those affected by homelessness.
- Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.
- Strong commitment to equality, diversity, and treating all individuals with dignity and respect.
- Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.
- Good literacy, numeracy, and IT skills to support effective communication and record-keeping.
- Ability to work collaboratively and maintain clear professional boundaries in a team setting.
- Reflective and committed to continuous personal and professional development.
- Alignment with the values and ethos of the charity.
In Return For Working Here, You Will Receive
- A comprehensive training package tailored to your needs and role.
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service.
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More.
- Death in service (4x Base salary).
- Legal Advice line.
About The Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc.
Outreach Worker employer: Depaul UK
Contact Detail:
Depaul UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable clients, especially those affected by homelessness. Understanding their needs and the support systems available will help you demonstrate your commitment and readiness for the role.
✨Tip Number 2
Network with professionals in the field of outreach work or social care. Attend local events or workshops to connect with others who share similar interests, as they may provide valuable insights or even referrals that could enhance your application.
✨Tip Number 3
Research the organisation's values and ethos thoroughly. Be prepared to discuss how your personal values align with theirs during any interviews or informal discussions, showcasing your genuine interest in their mission.
✨Tip Number 4
Consider volunteering or shadowing in similar roles to gain practical experience. This not only enhances your CV but also gives you real-world insights into the responsibilities of an Outreach Worker, making you a more attractive candidate.
We think you need these skills to ace Outreach Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Outreach Worker position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable clients. Use specific examples from your past experiences to demonstrate how you meet the key responsibilities outlined in the job description.
Highlight Relevant Experience: In your CV, emphasise any previous work with young people or those affected by homelessness. Include details about your understanding of safeguarding procedures and support planning, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Depaul UK
✨Show Your Passion for Helping Others
As an Outreach Worker, it's crucial to demonstrate your genuine passion for supporting vulnerable clients. Share personal experiences or motivations that led you to this field, and highlight any relevant volunteer work or community involvement.
✨Understand the Organisation's Values
Familiarise yourself with the charity's mission and values before the interview. Be prepared to discuss how your own values align with theirs, particularly regarding equality, diversity, and respect for individuals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific examples from your past experiences where you successfully supported clients or resolved conflicts.
✨Highlight Your Teamwork Skills
Collaboration is key in this role. Be ready to discuss your experience working in teams, how you maintain professional boundaries, and how you support colleagues and volunteers to create a positive environment.
