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- Tasks: Support vulnerable clients in accommodation, ensuring their safety and wellbeing.
- Company: Join a charity dedicated to preventing homelessness and empowering communities.
- Benefits: Enjoy flexible working, 26 days leave, and discounts on various services.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience with young people or homelessness is essential; strong communication skills required.
- Other info: Full-time, permanent role with comprehensive training and a focus on personal development.
The predicted salary is between 20100 - 24100 £ per year.
Location: Whitley Bay, Tyne and Wear, United Kingdom
Earnings: £24,136 Per Annum Plus Pension and Other Benefits
This is an exciting opportunity for an Outreach Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.
Location: North Tyneside
Contract: Full time, Permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum Plus Pension & Other Benefits
Closing Date: 8th of June 2025
About the Role
As Outreach Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director. You will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.
Key Responsibilities:
- Ensure the safety and wellbeing of clients, adhering to safeguarding, emergency procedures, and health and safety protocols.
- Hold a caseload as key worker, delivering day-to-day and personalised support, including SMART support plans and regular assessments.
- Collaborate with internal teams and external agencies to provide holistic support, respecting data protection and partnership protocols.
- Encourage client participation in service decisions, community activities, and development opportunities such as education, training, and employment.
- Support new client move-ins, ensuring a welcoming environment and smooth transition into accommodation.
- Assist with property maintenance by conducting health and safety checks and responding to repair issues in collaboration with managers.
- Promote and support the work of volunteers, fostering a collaborative and inclusive environment.
- Maintain accurate records, attend meetings and training, and undertake additional duties as directed by your line manager.
About You
We are looking for someone who:
- Has experience working with young people or those affected by homelessness.
- Has an understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.
- Demonstrates a strong commitment to equality, diversity, and treating all individuals with dignity and respect.
- Possesses knowledge of health and safety principles and a commitment to maintaining a safe environment for all.
- Has good literacy, numeracy, and IT skills to support effective communication and record-keeping.
- Can work collaboratively and maintain clear professional boundaries in a team setting.
- Is reflective and committed to continuous personal and professional development.
- Aligns with the values and ethos of the charity.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role.
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service.
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More.
- Death in service (4x Base salary).
- Legal Advice line.
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc.
Outreach Worker employer: Depaul UK
Contact Detail:
Depaul UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable clients, especially those affected by homelessness. Understanding their needs and the support systems available will help you demonstrate your commitment to making a positive impact during interviews.
✨Tip Number 2
Network with professionals in the outreach and support sectors. Attend local community events or workshops related to homelessness and social care. This can provide valuable insights and connections that may enhance your application.
✨Tip Number 3
Research the organisation's values and ethos thoroughly. Be prepared to discuss how your personal values align with theirs, as this is crucial for roles in charities and outreach work.
✨Tip Number 4
Prepare examples from your past experiences that showcase your ability to work collaboratively and maintain professional boundaries. Highlighting these skills can set you apart as a strong candidate for the Outreach Worker position.
We think you need these skills to ace Outreach Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Outreach Worker position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly outline your experience working with vulnerable populations, particularly young people or those affected by homelessness. Use specific examples to demonstrate your skills in support planning, safeguarding, and collaboration.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting vulnerable clients and your commitment to equality and diversity. Mention how your values align with those of the charity and provide examples of how you've contributed to similar causes in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Depaul UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Outreach Worker. Familiarise yourself with the key tasks such as supporting vulnerable clients, maintaining safety protocols, and collaborating with teams. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Relevant Experience
Prepare to discuss your previous experience working with young people or those affected by homelessness. Highlight specific examples where you've successfully supported clients, managed caseloads, or implemented support plans. This will illustrate your capability and commitment to the role.
✨Emphasise Teamwork Skills
Since the role involves collaboration with internal teams and external agencies, be ready to talk about your teamwork skills. Share examples of how you've worked effectively in a team setting, maintained professional boundaries, and contributed to a positive work environment.
✨Align with the Organisation's Values
Research the charity's values and ethos before the interview. Be prepared to discuss how your personal values align with theirs, particularly regarding equality, diversity, and respect for individuals. This will show that you're not just a good fit for the role, but also for the organisation's culture.
