At a Glance
- Tasks: Support young people and families in conflict, helping them rebuild relationships and prevent homelessness.
- Company: A dedicated organisation focused on family support across the North East.
- Benefits: Part-time hours, permanent contract, and the chance to make a real difference.
- Other info: Mobile role with opportunities for personal growth and community impact.
- Why this job: Be a vital part of transforming lives and strengthening family bonds.
- Qualifications: Experience in supporting young people and strong communication skills required.
The predicted salary is between 31824 - 38896 £ per year.
We are seeking a Family Support & Mediation Worker to help young people and families experiencing conflict rebuild relationships and prevent homelessness.
Location: North Tyneside, with travel across the North East
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing Date: 20 September, 2026
About the Role
This is a rewarding opportunity to work directly with young people aged 11 to 25 and their families, providing practical support and mediation during periods of conflict, crisis or relationship breakdown. You will manage a small caseload, helping families improve communication, resolve difficulties and build stronger relationships. The aim is to intervene early, reduce family breakdown and help prevent young people from becoming homeless. Working across the North East, you will build strong relationships with young people, families, schools and other professionals.
Key responsibilities include:
- Providing family support and mediation to young people and their families
- Managing a small caseload and developing individual support plans
- Completing risk and needs assessments
- Helping families improve communication and work through conflict
- Supporting young people to remain safely within their family or support network wherever appropriate
- Working closely with schools, local authorities, homelessness services and other agencies
- Developing referral pathways and building relationships with partner organisations
- Responding appropriately to safeguarding concerns
- Maintaining accurate case records and monitoring outcomes
This is a mobile role requiring independent travel across the North East.
About You
You will have experience supporting young people, families or individuals experiencing challenging circumstances and will be confident building relationships with people who may be experiencing conflict or crisis. You will also have:
- Experience managing a caseload or providing one-to-one support
- Strong communication and relationship-building skills
- Experience of risk assessment, support planning or safeguarding
- The ability to remain impartial and calm in difficult situations
Family Support & Mediation Worker in North East employer: Depaul UK
Depaul UK is an exceptional employer that prioritises the well-being and development of its staff, offering flexible hours to accommodate a healthy work-life balance. With a strong commitment to employee growth, you will have access to training and support while working in a collaborative and inclusive environment dedicated to making a meaningful impact in the community of Middlesbrough.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support & Mediation Worker in North East
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Depaul UK, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Depaul UK. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Depaul UK's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Family Support & Mediation Worker in North East
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Depaul UK. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Depaul UK.
How to prepare for a job interview at Depaul UK
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Depaul UK.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Family Support & Mediation Worker at Depaul UK.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Depaul UK that you're ready to hit the ground running in the Family Support & Mediation Worker role.
