At a Glance
- Tasks: Lead client involvement and co-production to empower voices of those experiencing homelessness.
- Company: Depaul UK, a charity dedicated to tackling homelessness since 1989.
- Benefits: 26 days' annual leave, pension contributions, flexible working, and tailored training.
- Other info: Join a dynamic team committed to building brighter futures for marginalised youth.
- Why this job: Make a real difference by shaping services with the voices of young people.
- Qualifications: Experience in client involvement and excellent communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Depaul UK is looking for a Client Involvement Manager to champion co-production and ensure the voices of young people and adults experiencing homelessness influence the services and decisions that affect them. You will lead and develop client involvement across Depaul UK, creating meaningful opportunities for people with lived experience to contribute, influence and take an active role in shaping the organisation.
Key responsibilities include:
- Leading and developing client involvement and co-production across Depaul UK
- Supporting and developing The Voice, Depaul UK's client-led group
- Creating opportunities for people with lived experience to influence services and decision-making
- Building clients' confidence and capacity to participate
- Developing client representative, volunteering and alumni opportunities
- Supporting and upskilling colleagues to embed client involvement within everyday practice
- Building relationships with local and national client forums and key stakeholders
- Supporting a small caseload of client representatives
- Monitoring and evaluating the impact of involvement activity
- Producing reports and presenting updates to senior leaders and Trustees
- Ensuring involvement activity reflects safeguarding requirements and relevant regulatory guidance
You will have significant experience of client involvement, co-production, participation or engagement, with a track record of enabling people who use services to have a meaningful voice and influence. You will understand how to build confidence and capacity, create inclusive opportunities for participation and support colleagues to embed client involvement within service development.
An excellent communicator and relationship-builder, you will be comfortable working with clients, colleagues, senior leaders, Trustees and external stakeholders. You will also have experience of safeguarding and risk assessment, strong organisational and IT skills and a clear understanding of professional boundaries. Above all, you will believe that services are stronger when the people who use them have a genuine role in shaping them.
Depaul UK has been tackling homelessness since 1989. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK. Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical action to help people build brighter, more independent futures.
Benefits: 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.
Client Involvement Manager in Manchester employer: Depaul UK
Depaul UK is an exceptional employer that prioritises the well-being and development of its staff, offering flexible hours to accommodate a healthy work-life balance. With a strong commitment to employee growth, you will have access to training and support while working in a collaborative and inclusive environment dedicated to making a meaningful impact in the community of Middlesbrough.
StudySmarter Expert Advice🤫
We think this is how you could land Client Involvement Manager in Manchester
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Depaul UK.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Depaul UK.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Depaul UK.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Depaul UK. Apply directly through us to stand out!
We think you need these skills to ace Client Involvement Manager in Manchester
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Depaul UK. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Client Involvement Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Depaul UK
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Depaul UK. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
