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- Tasks: Support vulnerable clients in finding and maintaining accommodation while ensuring their safety and wellbeing.
- Company: Join a charity dedicated to preventing homelessness and empowering individuals through support services.
- Benefits: Enjoy flexible working, 26 days annual leave, and discounts on various services.
- Why this job: Make a real difference in people's lives while gaining valuable experience in social care.
- Qualifications: Experience with young people or those facing homelessness is essential; strong communication skills are a must.
- Other info: Access to a car is required due to the nature of the role.
The predicted salary is between 24136 - 24136 £ per year.
We have a new role available for Case Workers to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported and community-based accommodation, based in Bishop Auckland and Tow Law County Durham.
Position: Homelessness Caseworker
Location: County Durham
Contract: Full time, permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum plus pension and other benefits
Closing Date: Sunday 15th June 2025
Key Note: Due to shift times, geographical location and type of work, we request people to have access to a car.
About The Role
As Homelessness Caseworker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director. You will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. The team follow a 5-week shift pattern of 8-hour shifts between 0730 – 2200 hrs. The accommodation services are based in Bishop Auckland and Tow Law in County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. This includes outreach support to clients in dispersed properties in the area. The role does involve lone working.
Key Responsibilities Include:
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed.
- Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans.
- Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities.
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols.
- Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations.
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition.
- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings.
- Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required.
About You
You will need to have the following skills and experience:
- Experience working with young people or those affected by homelessness.
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
- Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
- Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
- Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
In Return For Working Here, You Will Receive:
- A comprehensive training package tailored to your needs and role.
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service.
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More.
- Death in service (4x Base salary).
- Legal Advice line.
About The Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc.
Contact Detail:
Depaul UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Caseworker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing homelessness. Understanding their needs and the support systems available will help you connect better with potential employers during interviews.
✨Tip Number 2
Network with professionals in the field of homelessness support. Attend local community events or workshops to meet people who work in similar roles, as they can provide valuable insights and may even refer you to job openings.
✨Tip Number 3
Highlight any relevant volunteer experience or training related to homelessness or social care. This shows your commitment to the cause and can set you apart from other candidates who may not have practical experience.
✨Tip Number 4
Prepare for situational interview questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully supported someone in need.
We think you need these skills to ace Homelessness Caseworker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Homelessness Caseworker position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Compelling CV: Your CV should clearly outline your experience working with vulnerable populations, particularly those affected by homelessness. Use specific examples to demonstrate your understanding of risk assessments, support planning, and collaboration with external agencies.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting individuals facing homelessness. Highlight your relevant skills and experiences, and explain why you are a good fit for the role and the organisation's mission.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Depaul UK
✨Show Your Empathy
As a Homelessness Caseworker, empathy is key. Be prepared to share examples of how you've supported vulnerable individuals in the past. Highlight your understanding of their challenges and how you can help them navigate their situations.
✨Demonstrate Your Knowledge
Familiarise yourself with the issues surrounding homelessness, including mental health, substance misuse, and the care system. During the interview, reference specific policies or practices that relate to safeguarding and support planning to show your expertise.
✨Highlight Teamwork Skills
This role involves collaboration with external agencies and team members. Be ready to discuss your experience working in teams, how you handle conflicts, and your approach to maintaining professional boundaries while supporting clients.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the organisation's approach to client support, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
