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- Tasks: Support vulnerable adults in maintaining tenancies and improving their quality of life.
- Company: A leading organisation dedicated to preventing homelessness and empowering communities.
- Benefits: Competitive salary, flexible working, generous leave, and comprehensive training.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience supporting vulnerable individuals and strong communication skills.
- Other info: Join a passionate team with opportunities for personal and professional growth.
The predicted salary is between 27636 - 34636 £ per year.
We have a new role available for a Floating Support Worker to work with vulnerable adults across the seven West London Boroughs to support them in maintaining tenancies after experiencing homelessness.
Location: West London Area
Contract: Permanent
Hours: Full Time (37.5hrs)
Salary: £27,636 Per Annum (ILW) Plus Pension and Other Benefits
Closing Date: Sunday 30th November, 2025
About the Role
As a Floating Support Worker, you will work with adults who have experienced homelessness to help them maintain their accommodation and improve their quality of life. Supporting people across the seven West London boroughs, you’ll provide tailored, person-centred support that empowers people to live more independently.
Key Deliverables include:
- Interview and assess clients in order to determine suitability for the service.
- Following initial assessment, go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning, and social and emotional issues, then subsequent referrals to relevant agencies.
- Where clients have moved into accommodation, provide support through a programme of regular visits, which may include support and advice or more structured life-skills training as required.
- Be available to deal with clients who need help or advice, either by phone or on a drop-in basis.
- Create a package of support around the client, signposting where appropriate.
- Represent Depaul UK at meetings concerning the client, supporting or advocating on their behalf.
- Keep clear and relevant records and statistics, ensuring good communication with project workers and project evaluators.
- Make a positive contribution to team meetings, case management meetings, and contribute to any policy reviews and consultations.
About You
You’ll be committed to supporting vulnerable people to build their confidence and independence. You’ll also bring:
- Able to work on own initiative but at the same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPIs.
- A clear understanding and ability to implement risk management, information sharing, and data security arrangements.
- Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.
- Demonstrate ability to use IT to a level which will enable high-quality reporting to be carried out, including an ability to use data capture systems including running queries and reports.
- Experience of helping vulnerable people with setting up benefits and maintaining their accommodation, especially people who have experienced homelessness.
- Experience of working with people who are categorised as vulnerable or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence, and offending behaviour.
- Knowledge and understanding of the criminal justice system and benefits system.
- Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries when working with vulnerable people.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role.
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including maternity, adoption, parental leave, and carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service.
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks, and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals, and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering dental, optical, hospital stays, scans, and more.
- Death in service (4x base salary).
- Legal advice line.
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with, and energise opportunities for employment, education, training, and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester, and Milton Keynes.
Floating Support Worker employer: Depaul UK
Contact Detail:
Depaul UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching common questions for Floating Support Workers. Practice your responses, focusing on your experience with vulnerable adults and how you've helped them maintain their independence.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, share your commitment to supporting vulnerable people. Highlight specific examples of how you've made a difference in similar roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Floating Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Floating Support Worker. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion: Let us know why you're passionate about supporting vulnerable adults. Share any relevant experiences or motivations that drive you to make a difference in their lives. We love seeing genuine enthusiasm!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure your sentences are easy to read. We appreciate straightforward communication that gets to the heart of your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Depaul UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Floating Support Worker inside out. Familiarise yourself with the key deliverables mentioned in the job description, like assessing clients and providing tailored support. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Empathy and Understanding
Since you'll be working with vulnerable adults, it's crucial to demonstrate your empathy during the interview. Share examples from your past experiences where you've supported individuals facing challenges. This will highlight your ability to connect with clients and provide the compassionate support they need.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to supporting clients or how they measure success in this role. This not only shows your interest but also helps you gauge if the organisation aligns with your values.
✨Highlight Relevant Experience
Make sure to discuss any experience you have with vulnerable populations, especially those who have faced homelessness or complex needs. Be specific about your skills in risk management, data security, and using IT for reporting, as these are key aspects of the role.
