At a Glance
- Tasks: Lead and develop high-quality homelessness and housing services across London and the South East.
- Company: Join Depaul UK, a charity dedicated to tackling homelessness since 1989.
- Benefits: Enjoy 26 days' annual leave, pension contributions, tailored training, and flexible working options.
- Other info: Dynamic role with opportunities for personal growth and impactful community engagement.
- Why this job: Make a real difference in the lives of vulnerable people while developing your leadership skills.
- Qualifications: Proven experience in operational leadership and managing services for vulnerable populations.
The predicted salary is between 49237 - 49237 £ per year.
We are seeking an experienced senior services leader to oversee high-quality homelessness and housing services across London and the South East.
About the role
Depaul UK is looking for an experienced Assistant Services Director to provide senior operational leadership across a portfolio of homelessness and housing support services. You will lead and develop Service and Pathway Managers, ensuring services are safe, effective, compliant and delivering excellent outcomes for young people and adults experiencing or at risk of homelessness.
Key responsibilities include:
- Leading high-performing services and management teams across London and the South East
- Ensuring excellent safeguarding practice and regulatory compliance
- Monitoring service quality, contracts, KPIs and performance
- Overseeing housing management, voids, arrears and rental income
- Ensuring accommodation meets health and safety requirements
- Managing relationships with commissioners, local authorities, landlords and other key stakeholders
- Supporting budget setting, monitoring and remedial action
- Leading mobilisation plans for new and changing services
- Coaching and developing managers and supporting workforce development
- Championing client involvement and co-production
- Deputising for the Area Director when required
About you
You will be an experienced operational leader with a strong track record of managing services, managers and performance. You will have experience of contract management and compliance monitoring, alongside a good working knowledge of housing and homelessness issues. Experience of working with vulnerable people is essential. You will be confident setting clear standards, developing high-performing teams and leading through change. You will also bring excellent communication, influencing and problem-solving skills, with the ability to build strong relationships with commissioners, partners and colleagues. You will be self-motivated, resilient and comfortable balancing strategic priorities with the day-to-day demands of delivering high-quality services.
About Depaul UK
Depaul UK has been tackling homelessness since 1989. From its beginnings as a single housing project in North London, the charity has grown to provide accommodation, prevention and support services to thousands of marginalised young people across the UK. Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical action to help people build brighter, more independent futures.
Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.
Other roles you may have experience of could include: Assistant Director of Services, Head of Services, Regional Head of Services, Regional Operations Manager, Head of Operations, Housing Services Manager, Homelessness Services Manager, Service Delivery Manager or Assistant Area Director.
Assistant Services Director employer: Depaul UK
Depaul UK is an exceptional employer that prioritises the well-being and development of its staff, offering flexible hours to accommodate a healthy work-life balance. With a strong commitment to employee growth, you will have access to training and support while working in a collaborative and inclusive environment dedicated to making a meaningful impact in the community of Middlesbrough.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Services Director
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Depaul UK.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Depaul UK.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Depaul UK.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Depaul UK. Apply directly through us to stand out!
We think you need these skills to ace Assistant Services Director
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Depaul UK. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Assistant Services Director, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Depaul UK
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Depaul UK. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
