Support Worker - HHPA

Grade Support Worker Part Time 16 hours per week Salary £12.80 per hour Reporting to Deputy Manager Location Derry / Londonderry Contract Fixed term contract (2 years) This post is supported by the GF Trust Hours Monday to Friday. Some work during evenings and weekends will be required and time off in lieu applies for extra hours worked. Scope of Responsibility Overseeing the development and coordination of a Homeless Health Peer Advocate project (HHPA) Key Areas of Responsibility Service user focus To be the first point of contact for service users, agencies, contractors, visitors etc. Ensuring a warm, professional, welcoming and engaging relationship. Ensure the practical needs of our services users are met on a day to day basis. Ensuring service users records are being maintained To provide colleagues with timely and accurate communication relating to service users. Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans i.e. undertakes activities identified by caseworkers that supports service users in meeting their personal goals. For example; financial, creative or educational activities and assistance to communicate with others Health & Safety To ensure that Health and Safety standards are met within the service in accordance with Depauls Health and Safety policy and procedures. Undertake cleaning duties as assigned by LMT and in accordance with health & safety practices To ensure all health & wellbeing and building checks are completed and recorded in line with local procedure and Depaul policy To ensure that Health and Safety standards are met within the project in accordance with Depauls Health and Safety policy and the services risk assessments. Administration & Record Keeping Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service Users files, OTIS, Incident and Accident Reporting etc. To remain vigilant to IT and cyber risks and comply at all times with Depauls IT Security policies. Other Duties To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos. The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time. Person Requirements Qualifications & Experience Lived experience of homelessness (essential) PLUS 3 GCSEs A-C to include Maths and English or equivalent Experience 1 year paid relevant work experience or 2 years relevant volunteering experience Skills Good working knowledge of risk assessment and risk management processes Good IT skills, including working knowledge of using IT systems to record client information Good written and verbal communication skills. The ability to compile and present accurate written and electronic reports Knowledge Have an understanding of homelessness and the issues that can lead to homelessness Have an understanding of what supports can be offered in homeless services to promote positive futures Have a knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness Understand the importance for Health and Safety standards in the delivery of services on a day to day basis. Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies Knowledge and willingness to work within the guidelines of Depaul vision mission and values. Circumstances Ability to work on a rota basis (7-day week mornings, evenings, weekends and nights). Access NI This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate. NISCC This post is subject to NISCC registration, if you do hold a valid registration this must be completed within your probationary period. Closing date for applications: 16th January 2025