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- Tasks: Support individuals experiencing homelessness with daily needs and empower them towards positive futures.
- Company: Join Depaul, a charity dedicated to ending homelessness and changing lives.
- Benefits: Enjoy 35 days annual leave, paid sick leave, and a contributory pension scheme.
- Other info: Be part of a values-driven team committed to social change and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 3 GCSEs A-C including Maths and English, plus relevant work or volunteering experience.
The predicted salary is between 24896 - 24896 £ per year.
Salary: £24,896.94
Contract: Permanent
Hours: 35 per week (varied shifts)
Location: Castlehill, Dungannon, BT70 1JP
Employee Benefits:
- Enhanced Annual Leave: 35 days per year, increasing with length of service
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
- Opportunities to learn and develop within the organisation
About Depaul:
Depaul is a cross-border charity supporting some of the most marginalised individuals, couples, and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it.
About Castlehill:
Castlehill is a supported temporary accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 suitable for couples. The service offers 24/7 support for homeless people aged 18 and over, working to low threshold and harm reduction principles.
Your new role:
You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. You will be the first point of contact for service users, agencies, contractors, visitors, etc., ensuring a warm, professional, welcoming engagement.
Key Responsibilities:
- Ensure the practical needs of our service users are met on a day-to-day basis.
- Support service users with meal preparation, laundry, and general upkeep of their living space.
- Maintain service users' records and provide timely communication relating to service users.
- Assist case workers in meeting the needs of service users in line with support plans.
- Ensure Health and Safety standards are met within the service.
- Undertake cleaning duties as assigned.
- Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, etc.
- Remain vigilant to IT and cyber risks and comply with Depaul's IT Security policies.
- Participate in handovers, team meetings, core training, and mentoring of volunteers.
- Maintain a high-quality standard of work in line with Depaul Values and ethos.
Essential Criteria:
- 3 GCSEs A-C to include Maths and English or equivalent.
- 1 year paid relevant work experience or 2 years relevant volunteering experience.
- Good working knowledge of risk assessment and risk management processes.
- Good IT skills, including working knowledge of using IT systems to record client information.
- Good written and verbal communication skills.
- Understanding of homelessness and the issues that can lead to it.
- Knowledge of statutory and voluntary sector resources available to people experiencing homelessness.
- Understanding of Health and Safety standards in service delivery.
- Knowledge of relevant statutory and voluntary agencies.
- Willingness to work within the guidelines of Depaul's vision, mission, and values.
Access NI: This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul.
NISCC: This post is subject to NISCC registration, which must be completed within your probationary period.
Closing date: 29/5/26
Depaul Ireland are an Equal Opportunities employer.
Support Worker Castlehill TLNT1_NI employer: Depaul Ireland
Contact Detail:
Depaul Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker Castlehill TLNT1_NI
✨Tip Number 1
Get to know the organisation! Research Depaul and understand their mission to end homelessness. This will help you connect with their values during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Castlehill. Personal connections can give you an edge!
✨Tip Number 3
Prepare for your interview by practising common questions related to support work. Think about scenarios where you've demonstrated empathy, teamwork, and problem-solving skills. We want to see how you can contribute to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission at Depaul.
We think you need these skills to ace Support Worker Castlehill TLNT1_NI
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in the lives of those experiencing homelessness.
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Depaul. Highlight any relevant experience or skills that align with our approach to support and empowerment.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially when it comes to understanding your experiences and qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Depaul Ireland
✨Know Your Values
Before the interview, take some time to familiarise yourself with Depaul's core values. They celebrate potential, put words into action, and believe in rights and responsibilities. Be ready to discuss how your personal values align with theirs and provide examples from your past experiences.
✨Showcase Relevant Experience
Make sure to highlight your relevant work or volunteering experience, especially in supporting vulnerable individuals. Prepare specific examples of how you've helped others in similar situations, focusing on your understanding of homelessness and the support services available.
✨Demonstrate Communication Skills
As a Support Worker, strong communication is key. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would handle certain scenarios, so think about how you can convey empathy and professionalism in your responses.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the support provided to service users. This shows your genuine interest in the position and helps you assess if it's the right fit for you.