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- Tasks: Support individuals experiencing homelessness with daily needs and empower them towards positive futures.
- Company: Join Depaul, a charity dedicated to ending homelessness and changing lives.
- Benefits: Enjoy 35 days annual leave, paid sick leave, and a contributory pension scheme.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: 3 GCSEs including Maths and English, plus relevant work or volunteering experience.
The predicted salary is between 24896 - 24896 £ per year.
Salary: £24,896.94
Contract: Permanent
Hours: 35 per week (varied shifts)
Location: Castlehill, Dungannon, BT70 1JP
Employee Benefits:
- Enhanced Annual Leave: 35 days per year, increasing with length of service
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
- Opportunities to learn and develop within the organisation
About Depaul:
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it.
About Castlehill:
Castlehill is an innovative temporary accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 suitable for couples. The service offers 24/7 support for homeless people aged 18 and over, working to low threshold and harm reduction principles.
Your new role:
You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. You will be the first point of contact for service users, agencies, contractors, visitors, etc., ensuring a warm, professional, welcoming engagement.
Key Responsibilities:
- Ensure the practical needs of our service users are met on a day-to-day basis.
- Support service users with meal preparation, laundry, and general upkeep of their living space.
- Maintain service users' records and provide timely communication relating to service users.
- Assist case workers in meeting the needs of service users in line with support plans.
- Ensure Health and Safety standards are met within the service.
- Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, and incident reporting.
- Remain vigilant to IT and cyber risks and comply with Depaul's IT Security policies.
- Participate in handovers, team meetings, core training, and mentoring of volunteers.
- Maintain a high quality standard of work in line with Depaul values and ethos.
Essential Criteria:
- 3 GCSEs A-C to include Maths and English or equivalent.
- 1 year paid relevant work experience or 2 years relevant volunteering experience.
- Good working knowledge of risk assessment and risk management processes.
- Good IT skills, including working knowledge of using IT systems to record client information.
- Good written and verbal communication skills.
- Understanding of homelessness and the issues that can lead to it.
- Knowledge of statutory and voluntary sector resources available to people experiencing homelessness.
- Understanding of Health and Safety standards in service delivery.
- Knowledge of relevant statutory and voluntary agencies and ability to network/liaise with them.
- Willingness to work within the guidelines of Depaul's vision, mission, and values.
Access NI: This post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul.
NISCC: This post is subject to NISCC registration, which must be completed within your probationary period.
Closing date: 29/5/26
Depaul Ireland are an Equal Opportunities employer.
Support Worker Castlehill employer: Depaul Ireland
Contact Detail:
Depaul Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker Castlehill
✨Tip Number 1
Get to know the organisation! Research Depaul and understand their mission to end homelessness. This will help you connect with their values during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Castlehill. Personal connections can really give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to support work and homelessness. Think about how your skills align with the job description and be ready to share examples from your experience that demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Depaul and making a positive impact in the community.
We think you need these skills to ace Support Worker Castlehill
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Depaul. Highlight your relevant experience and how it aligns with supporting those experiencing homelessness.
Showcase Your Skills: Don’t forget to mention your good written and verbal communication skills! We want to see how you can compile and present information clearly, especially when it comes to supporting our service users.
Be Genuine: Let your passion for helping others shine through in your application. We’re looking for people who truly care about making a difference in the lives of those we support.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Depaul Ireland
✨Know Your Values
Before the interview, take some time to familiarise yourself with Depaul's core values. Think about how your personal values align with theirs and be ready to share examples of how you've demonstrated these principles in your previous roles or experiences.
✨Showcase Your Experience
Prepare specific examples from your past work or volunteering that highlight your experience in supporting vulnerable individuals. Be ready to discuss how you’ve used a holistic approach to help others, especially in challenging situations.
✨Understand the Role
Make sure you have a clear understanding of the Support Worker role at Castlehill. Review the job description thoroughly and think about how your skills and experiences can meet the needs of the service users. This will help you answer questions more effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the challenges faced by the service users. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.