At a Glance
- Tasks: Support individuals experiencing homelessness with daily living and personal goals.
- Company: Join Depaul, a charity dedicated to ending homelessness and changing lives.
- Benefits: Enjoy 35 days annual leave, paid sick leave, and health rewards.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: 3 GCSEs including Maths and English, plus relevant work or volunteering experience.
The predicted salary is between 20000 - 25000 £ per year.
Permanent Hours: 35 per week (varied shifts)
Location: Castlehill, Dungannon, BT70 1JP
Employee Benefits:
- Enhanced Annual Leave: 35 days per year, increasing with length of service
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
- Opportunities to learn and develop within the organisation
About Depaul:
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it.
About Castlehill:
Castlehill is an innovative temporary accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 suitable for couples. The service offers 24/7 support for homeless people aged 18 and over.
Your new role:
You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice.
Responsibilities include:
- Being the first point of contact for service users, agencies, contractors, visitors, etc.
- Supporting service users with meal preparation, laundry, and general upkeep of their living space.
- Assisting case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans.
- Ensuring Health and Safety standards are met within the service in accordance with Depaul's Health and Safety policy and procedures.
- Carrying out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service Users files, OTIS, Incident and Accident Reporting, etc.
- Remaining vigilant to IT and cyber risks and complying with Depaul's IT Security policies.
- Participating in handovers, team meetings, core training, mentoring of volunteers, and supporting other team members.
Essential Criteria:
- 3 GCSEs A-C to include Maths and English or equivalent
- 1 year paid relevant work experience or 2 years relevant volunteering experience
- Good working knowledge of risk assessment and risk management processes
- Good IT skills, including working knowledge of using IT systems to record client information
- Good written and verbal communication skills
- Understanding of homelessness and the issues that can lead to homelessness
- Knowledge of statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness
- Understanding the importance of Health and Safety standards in service delivery
- Knowledge of relevant statutory and voluntary agencies and ability to network/liaise with all relevant bodies
- Willingness to work within the guidelines of Depaul's vision, mission, and values
Having a criminal record will not necessarily debar you from working with Depaul.
Support Worker Shift in Dungannon employer: Depaul Ireland
Depaul is an exceptional employer dedicated to making a meaningful impact in the lives of the most marginalised individuals and families experiencing homelessness. Located in Castlehill, Dungannon, our innovative accommodation service offers a supportive work environment with a strong focus on employee development, enhanced annual leave, and a comprehensive benefits package. Join us in our mission to end homelessness while enjoying a culture that celebrates potential and promotes teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker Shift in Dungannon
✨Tip Number 1
Get to know the organisation! Research Depaul and its mission to end homelessness. When you understand their values, you can tailor your conversations during interviews to show how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Castlehill.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to support work. Think about your experiences and how they relate to the role, especially around teamwork and supporting vulnerable individuals.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Support Worker Shift in Dungannon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Support Worker Shift role. Highlight your understanding of homelessness and how you can contribute to our mission at Depaul.
Showcase Your Communication Skills:Since good written and verbal communication is key, ensure your application is clear and concise. Use examples from your past experiences to demonstrate how you've effectively communicated in challenging situations.
Highlight Relevant Experience:Whether it's paid work or volunteering, make sure to detail your relevant experience in supporting individuals or working within a team. This will show us that you understand the importance of a supportive environment for service users.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role and our values.
How to prepare for a job interview at Depaul Ireland
✨Know Your Stuff
Make sure you understand the mission of Depaul and the specific role of a Support Worker. Familiarise yourself with the issues surrounding homelessness and the support services available. This will show your genuine interest and commitment to the cause.
✨Showcase Your Experience
Prepare examples from your past work or volunteering that demonstrate your relevant skills, especially in risk assessment, communication, and teamwork. Be ready to discuss how you've supported individuals in challenging situations, as this is key for the role.
✨Ask Thoughtful Questions
Come prepared with questions that reflect your understanding of the role and the organisation. Inquire about the team dynamics, training opportunities, and how success is measured in the position. This shows you're serious about contributing positively.
✨Be Yourself
Authenticity goes a long way in interviews. Let your personality shine through while maintaining professionalism. Show your passion for helping others and your alignment with Depaul's values, as they are looking for someone who fits their ethos.
